I’ve uploaded 4 seasons of Criminal minds, and have a single episode that’s erroring out with an ‘s1001’ error when trying to play it. The file plays on the host if I remote in and play via VLC.
When looking at the file info via the web app, it appears the media info is missing. Is there a way to force that to generate? I’ve already deleted and reloaded that episode, re-ripped it, etc.
I’m open to any and all ideas 
Try to do an “analyze” on the file. If Plex scans the file mid-copy, Plex might see the empty 0 Byte file that is usually created by the file system on copy and fill all kinds of bad info. Analyze will tell Plex to re-“analyze” the file attributes (codec, length, subtitles, etc).
If that fails to fix it, make sure to do a full Plex Dance on the file itself (in particular, after you remove the file, then do “Empty Trash”).
Analysis is still running - I’ll follow up when done and let you know how it goes.
Thanks for the help!
No dice. Did the plex dance, and media data is still showing empty. Plex won’t play it, even though the host can.
Try taking the space out of the episode numbers. Change it from….
S03 E08 to
S03E08
I tried the way you have it and at first, I got a “something went wrong” message for the whole library. Finally, the show populated but then under the media info it took forever to load the info
It just said “loading….”
I took the show out, closed that space and it added it again. Everything scanned and loaded immediately
I’ll update naming convention for the collection - thanks for that.
I saw this in the logs:
Oct 14, 2022 11:49:36.125 [0x7fd814b1b808] DEBUG - Analyzing media parts for item 15571 (Lucky): 37059
Oct 14, 2022 11:49:36.126 [0x7fd814b1b808] DEBUG - [ID 37062] Media part analysis: /media/tv shows/Criminal Minds/Criminal Minds S03 E08.mkv
Oct 14, 2022 11:49:36.126 [0x7fd814b1b808] DEBUG - [MI] Opening input file: "/media/tv shows/Criminal Minds/Criminal Minds S03 E08.mkv"
Oct 14, 2022 11:49:36.126 [0x7fd814b1b808] DEBUG - [FFMPEG] - Opening '/media/tv shows/Criminal Minds/Criminal Minds S03 E08.mkv' for reading
Oct 14, 2022 11:49:36.126 [0x7fd814b1b808] DEBUG - [FFMPEG] - Setting default whitelist 'file,crypto,data'
Oct 14, 2022 11:49:37.264 [0x7fd814b1b808] ERROR - Exception analyzing media file '/media/tv shows/Criminal Minds/Criminal Minds S03 E08.mkv' (Could not parse /media/tv shows/Criminal Minds/Criminal Minds S03 E08.mkv (error=-1094995529): Invalid data found when processing input)
Oct 14, 2022 11:49:37.264 [0x7fd814b1b808] ERROR - Failed to successfully analyze part 37062.
Oct 14, 2022 11:49:37.267 [0x7fd814b1b808] DEBUG - Downloading document http://127.0.0.1:32400/library/changestamp
Oct 14, 2022 11:49:37.267 [0x7fd814b1b808] DEBUG - [HCl#1] HTTP requesting GET http://127.0.0.1:32400/library/changestamp
Oct 14, 2022 11:49:37.270 [0x7fd81038fb38] DEBUG - [HttpClient/HCl#1] HTTP/1.1 (0.0s) 200 response from GET http://127.0.0.1:32400/library/changestamp
Oct 14, 2022 11:49:37.271 [0x7fd814b1b808] DEBUG - Updating metadata item (save) (Lucky) with ID 15571
Oct 14, 2022 11:49:37.273 [0x7fd8102ecb38] DEBUG - [HCl#2] HTTP requesting GET http://127.0.0.1:32400/:/metadata/flushMetadataCounterCache?metadataItemID=4793
I’m stumped. At this point, I’d run it through handbrake, see if a re-encode might fix some un-detected video errors.
Does anyone know if VLC might be detecting and working around video corruptions? If so, is there a log the OP could look at to see this happening? I’d wager VLC is more adept at file error handling than Plex is.
Lastly… I dunno, permissions? What system is the server on?
You can consider VLC a big media file “sewage plant”. You can send in sh*t and it will still play something in many cases.
Plex is not that robust.
If you are after a player which fails when Plex fails too, try MPC-HC.
Okay y’all - thanks for the help and suggestions.
The fix ended up being a re-rip from another dvd player. (I think) I also named the episode without a gap between season and episode, and did the plex dance as prescribed.
Crisis averted
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