Error loading channels

Plex Media Server NAS & Devices
4

I just discovered, after years with Plex, that there is no Customer Support. Even for Plex Pass members (which I have also been for years). Very disappointed by this.

Anyway, after researching the SQLite corruption error, I found this guidance: Repair a Corrupted Database | Plex Support

Following that, I took these steps (Synology NAS runs on Linux):

ssh into NAS
Go to the Database folder: “/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/Plex Media Server/Plug-in Support/Databases”

  1. Stop the plex server
  2. “/var/packages/PlexMediaServer/target/Plex SQLite” com.plexapp.plugins.library.db “.output dump.sql” “.dump”
  3. rm com.plexapp.plugins.library.db
  4. “/var/packages/PlexMediaServer/target/Plex SQLite” com.plexapp.plugins.library.db “.read dump.sql”
  5. chown PlexMediaServer com.plexapp.plugins.library.db
  6. chgrp PlexMediaServer com.plexapp.plugins.library.db
  7. mv tv.plex.providers.epg.cloud-.db-wal tv.plex.providers.epg.cloud-.db-wal.orig
  8. mv tv.plex.providers.epg.cloud-.db-shm tv.plex.providers.epg.cloud-.db-shm.orig
  9. Restart Plex

My Live TV and DVR is now working properly.

No Plex customer support. Just have to hope someone who knows the answer reads your post in this forum.