Error on playback of ts file

Plex Players Streaming Devices
,
1

Server Version#: 1.18.9.2571
Player Version#: 7.29.2.16071 (735308920)

:::
On the client in the log I can see this line also:
Nano server version: 1.18.3.2156-349e9837e
:::
I think this one was before I updated server to 1.18.9.

I have a problem when I’m playing certain files. Here is an example, what happens, when I play one TS file.

On serverside there is no log at that particular time.
Client is a fire tv stick and this is the log.
This error happens always on the same spot (ca. 1 min 16 sec). But if I resume from that time I can continue to watch another period of time.

03-30 13:48:18.504  e: [Exo2VideoPlayer] Player error detected
03-30 13:48:18.513  e: An exception occurred: com.google.android.exoplayer2.i: java.lang.IllegalStateException
03-30 13:48:18.519  e: Stacktrace: com.google.android.exoplayer2.i: java.lang.IllegalStateException
	at com.google.android.exoplayer2.o.handleMessage(SourceFile:397)
	at android.os.Handler.dispatchMessage(Handler.java:98)
	at android.os.Looper.loop(Looper.java:135)
	at android.os.HandlerThread.run(HandlerThread.java:61)
Caused by: java.lang.IllegalStateException
	at android.media.MediaCodec.native_dequeueOutputBuffer(Native Method)
	at android.media.MediaCodec.dequeueOutputBuffer(MediaCodec.java:1055)
	at com.google.android.exoplayer2.e.b.a(SourceFile:1477)
	at com.google.android.exoplayer2.e.b.render(SourceFile:666)
	at com.google.android.exoplayer2.o.h(SourceFile:575)
	at com.google.android.exoplayer2.o.handleMessage(SourceFile:326)
	... 3 more

03-30 13:48:18.563  i: [FF] Native renderer has been stopped.
03-30 13:48:18.579  i: [FF][Plex.Audio] Decoder is being released.
03-30 13:48:18.627  i: [video] Error detected during playback
2

Plex does not support TS files: https://support.plex.tv/articles/200264956-iso-img-and-video-ts-movie-files/
If it has worked in the past it is no guarantee it will continue to work. I’m surprised you’ve had any success.

3

You are confusing TS with Video_TS.
I just have tv records, which are TS, so it should play, as it is working with other files on other clients like in the browser.

4

.ts files work just fine as wertop says. There are challenges with this container, e.g. recordings sometimes come with extra tracks like subtitles and/or teletext that Plex seems to have issues with. Apart from that, they are supported and work.

5

This is the xml of that particular file:

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="9" librarySectionTitle="Rest" librarySectionUUID="2d6aa761-130d-4b74-b132-d538980df975" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1585084369">
<Video ratingKey="3527" key="/library/metadata/3527" guid="com.plexapp.agents.none://ead77d186b515efa22053fcb06fd3783d142d11a?lang=xn" type="movie" title="Шеф под прикритие 18.03.2020" librarySectionTitle="Rest" librarySectionID="9" librarySectionKey="/library/sections/9" summary="" viewOffset="68929" lastViewedAt="1585568898" year="2020" thumb="/library/metadata/3527/thumb/1585565356" art="/library/metadata/3527/art/1585565356" duration="2774472" originallyAvailableAt="2020-03-20" addedAt="1584733443" updatedAt="1585565356" createdAtAccuracy="epoch" createdAtTZOffset="3600">
<Media id="4111" duration="2774472" bitrate="6318" width="1920" height="1080" aspectRatio="1.78" audioChannels="2" audioCodec="mp2" videoCodec="h264" videoResolution="1080" container="mpegts" videoFrameRate="PAL" videoProfile="high">
<Part accessible="1" exists="1" id="4124" key="/library/parts/4124/1584733436/file.ts" duration="2774472" file="/volume1/media/Rest/Шеф под прикритие 18.03.2020.ts" size="2276365852" container="mpegts" deepAnalysisVersion="4" packetLength="188" requiredBandwidths="6308,6308,6308,6308,6308,6308,6308,6308" videoProfile="high">
<Stream id="10503" streamType="1" codec="h264" index="0" bitrate="6126" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" codedHeight="1088" codedWidth="1920" colorPrimaries="bt709" colorRange="tv" colorSpace="bt709" colorTrc="bt709" frameRate="25.000" hasScalingMatrix="1" height="1080" level="40" profile="high" refFrames="4" requiredBandwidths="6116,6116,6116,6116,6116,6116,6116,6116" scanType="interlaced" separateFields="1" streamIdentifier="421" width="1920" displayTitle="1080i (H.264)"/>
<Stream id="10504" streamType="2" selected="1" codec="mp2" index="1" channels="2" bitrate="192" language="български език" languageCode="bul" audioChannelLayout="stereo" requiredBandwidths="192,192,192,192,192,192,192,192" samplingRate="48000" streamIdentifier="422" displayTitle="български език (MP2 Stereo)"/>
</Part>
</Media>
<Extras size="0"> </Extras>
<Related> </Related>
</Video>
</MediaContainer>
6

Well an Android expert like @DaveBinM should have a look at this. I am pretty certain he would need full client and server logs :wink:

7

I’m definitely not an “expert” by any means! I just know the right people to ask :slight_smile: (then try to remember what they said, and continue to learn!). But yeah, logs from client and server would be most helpful :slight_smile:

8

I have investigated more and found out that is something with that particular ts file.
If I “optimize” this movie, then it will play without any issue.
Like I said on the server side, no log appear. On client side it is that error that is happening.

9

Could be a bad file, or something specific to that device :thinking:

10

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.