Error optimzing media: "There were problems converting 4 items."

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1

Hi guys,

I did search the forums but I didn’t really find a solution or even a path to investigate. I have PMS installed v 1.12.1.4885 on a Raspberry Pi. I am thinking of reinstalling the whole server setup to get rid of other software installed there (originally this was a FreePBX RasPBX server) but regardless, I cannot get the optimization to work. Every time I try, I get the “There were problems converting X items.” error and it never works.

Does anyone have a clue where I start investigating this issue?

Thanks for any help.

2

@aeciolemos said:
Hi guys,

I cannot get the optimization to work. Every time I try, I get the “There were problems converting X items.” error and it never works.

Does anyone have a clue where I start investigating this issue?

Post the logs and tell us which RPi you are using.

https://support.plex.tv/articles/200250417-plex-media-server-log-files/