Haven’t been able to watch a live stream using either the web player or the Plex Media Player in some time now. The PMP just errors out immediately, while the web player does play for a few mins, but errors out consistently after a few mins of viewing.
Watching a live stream via the Roku app is fine.
Server Version#: Version 1.25.0.5246
Player Version#: Version 4.66.1 (Web)
Tuner Make/Model: xTeve
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:
I experience the same issues. Plex used to work really well with Live TV, but the past 3-4 months has been a nightmare. Unstable and unexplainable issues with Live TV on both Apple TV, my Mac and my iPhone. When i check the same channels using VNC they play fine.
Had this exact issue since the last Plex update on Synology.
Just updated to 1.25.0.5282-7000 and it appears the problem has been fixed.
Haven’t had a timeout in hours whereas it was minutes before.
I really only use the web player which is still going strong.
I am still having this similar issue (have for the last several months) when watching Live TV on my Windows 10 PC (via OTA and HDHomeRun tuner) using both Chrome or Edge browsers. No issues when viewing on Roku app. Just upgraded to Version 1.25.1.5286 today hoping it would fix but no luck.
The latest issue produced a “Failed to delete session directory…” error in the logs.
Any help is appreciated
Hey tshubitz…
Is the web player still performing well for you? Even after the most recent (windows) update to PMS, it’s still erroring out after a few mins for me.
Wammy
How do you stream Live-TV?
I haven’t used the web player much since I updated Plex on my NAS but the times I have used it it’s still been working as expected.
With the Web app, any 1080 or 720 streams are killed off after 3 minutes.
I’m on the latest beta server and I can confirm when watching on the computer / web it doesn’t register the connection and drops in 3 minutes. External clients like Roku and Android work fine.
Which audio encoding?
AC3 or AAC?
MP2 → AAC-Audio works fine for me.
AC3 → AAC is not working.
The video stream wasn’t being registered, so I didn’t bother looking if the audio was. I can revisit that tonight.
When starting live-tv or witching Channel (HD) i get this in my Logs:
Dec 10, 2021 15:14:38.503 [0x7ff5674b9b38] Info — Plex Media Server v1.25.1.5286-34f965be8 - Synology DS920+ x86_64 - build: linux-x86_64 synology - GMT 01:00
Dec 10, 2021 15:14:38.503 [0x7ff5674b9b38] Info — Linux version: DSM 6.2.4.25556-2, language: en-US
Dec 10, 2021 15:14:38.503 [0x7ff5674b9b38] Info — Processor Intel(R) Celeron(R) J4125 CPU @ 2.00GHz
Dec 10, 2021 15:14:38.503 [0x7ff5674b9b38] Info — Compiler is - Clang 11.0.1 (https://plex.tv b587490162c22e078c314e3f7dc560c691d126aa)
Dec 10, 2021 15:14:38.503 [0x7ff5674b9b38] Info — /var/packages/Plex Media Server/target/Plex Media Server
Dec 10, 2021 15:20:43.079 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7f7e11a5eac0] non-existing PPS 0 referenced
Dec 10, 2021 15:20:43.080 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7f7e11a5eac0] non-existing PPS 0 referenced
Dec 10, 2021 15:20:43.080 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7f7e11a5eac0] decode_slice_header error
Dec 10, 2021 15:20:43.080 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7f7e11a5eac0] no frame!
Dec 10, 2021 15:20:43.191 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7f7e11a5eac0] mmco: unref short failure
Dec 10, 2021 15:20:44.532 [0x7ff5639c3b38] Fehler — [Grabber/5fc76e74d4becb0029478c32-5fc705f1dd53a6002d8f9114-43s1h1m20oq2gxx5e9exetus] Unknown metadata type:
Dec 10, 2021 15:20:45.044 [0x7ff562b0db38] Fehler — [Transcoder] [h264 @ 0x7f0b2082a240] mmco: unref short failure
Dec 10, 2021 15:20:45.241 [0x7ff562b0db38] Fehler — [Transcoder] [h264 @ 0x7f0b1f497940] mmco: unref short failure
Dec 10, 2021 15:24:10.680 [0x7ff562066b38] Warnung — QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Dec 10, 2021 15:24:10.680 [0x7ff562066b38] Warnung — QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Dec 10, 2021 15:24:25.574 [0x7ff563145b38] Fehler — [Grabber/5fc76e74d4becb0029478c32-5fc705f9c8d56d002e06f849-43s1h1m20oq2gxx5e9exetus] Unable to find title for item of type 5
Dec 10, 2021 15:24:25.575 [0x7ff563145b38] Fehler — [Grabber/5fc76e74d4becb0029478c32-5fc705f9c8d56d002e06f849-43s1h1m20oq2gxx5e9exetus] Unable to find title for item of type 5
Dec 10, 2021 15:24:27.612 [0x7ff562b0db38] Fehler — [Transcoder] [NULL @ 0x7ffad4deb580] non-existing SPS 0 referenced in buffering period
Dec 10, 2021 15:24:27.613 [0x7ff561e39b38] Fehler — [Transcoder] [NULL @ 0x7ffad4deb580] non-existing PPS 0 referenced
Dec 10, 2021 15:24:27.613 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing SPS 0 referenced in buffering period
Dec 10, 2021 15:24:27.614 [0x7ff562066b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing PPS 0 referenced
Dec 10, 2021 15:24:27.614 [0x7ff562160b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] decode_slice_header error
Dec 10, 2021 15:24:27.614 [0x7ff562b0db38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] no frame!
Dec 10, 2021 15:24:27.614 [0x7ff561e39b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing SPS 0 referenced in buffering period
Dec 10, 2021 15:24:27.614 [0x7ff562b90b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing PPS 0 referenced
Dec 10, 2021 15:24:27.615 [0x7ff562066b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing SPS 0 referenced in buffering period
Dec 10, 2021 15:24:27.615 [0x7ff562160b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] non-existing PPS 0 referenced
Dec 10, 2021 15:24:27.615 [0x7ff562b0db38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] decode_slice_header error
Dec 10, 2021 15:24:27.615 [0x7ff561e39b38] Fehler — [Transcoder] [h264 @ 0x7ffad4deb580] no frame!
Same here… - after 3min the strean terminates…
Last working good version for me is 1.24.4.5081 (is current in use).
Hope the WebPlayer will be fixed on Synology NAS…
1.24.4.5081 is where I ended up as well.
Yeah, still haven’t had a problem. Ran for hours and hours without an issue.
I have been experiencing issues with LiveTV and DVR playback since the 1.25.x updates. It seems to be a transcoding issue on the client side as some clients work (Shield, Andriod) and some don’t (Vizio, web client, windows client) to varying degrees. LiveTV working was working on my shield last night, but not DVR playback of the same channel on the latest Plex Server Version. My Vizio TV has not worked for Live TV or DVR since the 1.25.x release. Everything works on server version 1.24.5.5173 for me. Hopefully this is correctly fixed soon.
I’m still experiencing the same thing in Chrome & Edge (on Windows 10 machines) browsers with PMS running on Windows 10 machine. Rare, if ever, see this issue via Roku app or mobile app. I’ve tried to track logs in Console and see some interesting warning messages (re: duration not found) but hit or miss on logs showing actual errors when the playback fails. As with most others in this list, I only started seeing this in the last several PMS builds dating back ~4-6 months or so. I even tried deleting my tuner/dvr and setting it up again (didn’t fix).
Using HDHomeRunQuatro for digital tuner from OTA. Current PMS build is 1.25.2.5319 (had hoped recent builds would fix (no luck yet).
Any advice on getting the proper previous builds (1.24.5.5173 seems to be popular/working re: this issue)?
Do you have “Use alternate streaming protocol for video playback” enabled in the web client? I helped another user with their web client stopping after 4-5 minutes and this was the issue. The session wouldn’t register on the dashboard either until this option was turned off when using any PMS version 1.24.5.5173+. After they fixed the Android issue.
Thank you for the info but no I didn’t have it selected. I don’t use the web client that often anyways.
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
