FWIW: I was having a similar issue with the official PlexMediaServer - unRAID docker.
ERROR - [Transcoder] [eac3_eae @ 0x149f9e0] EAE timeout! EAE not running, or wrong folder? Could not read '/tmp/pms-61b92191-10d4-442c-8e76-fa679ed12790/EasyAudioEncoder/Convert to WAV (to 8ch or less)/iqwqc5rj3jdml3mehndz5myo_7489-1-0.wav'
Turns out is was an issue with _execute _ permissions on the EasyAudioEncoder file where my plex appdate resides.
Find EasyAudioEncoder in your Plex directory using a terminal/PuTTY… In my case, the location was:
/mnt/user/appdata/PlexMediaServer/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-141-linux-ubuntu-x86_64/EasyAudioEncoder
Using “ls -lah” command to list contents of directory, I found that EasyAudioEncoder was read/write only (rw-rw-rw-):
root@Maximus:/mnt/user/appdata/PlexMediaServer/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-141-linux-ubuntu-x86_64/EasyAudioEncoder# ls -lah total 2.8M drwxrwxrwx 1 nobody users 32 Jan 15 16:45 ./ drwxrwxrwx 1 nobody users 32 Jan 15 16:45 ../ -rw-rw-rw- 1 nobody users 2.8M Jan 15 16:45 EasyAudioEncoder
Enter the following command to give the file execute permissions:
chmod 777 EasyAudioEncoder
Permissions now changed to rwxrwxrwx:
root@Maximus:/mnt/user/appdata/PlexMediaServer/Library/Application Support/Plex Media Server/Codecs/EasyAudioEncoder-141-linux-ubuntu-x86_64/EasyAudioEncoder# ls -lah total 2.8M drwxrwxrwx 1 nobody users 32 Jan 15 16:45 ./ drwxrwxrwx 1 nobody users 32 Jan 15 16:45 ../ -rwxrwxrwx 1 nobody users 2.8M Jan 15 16:45 EasyAudioEncoder
Now everything is working again!! This fix could have been just specific to my situation, so YMMV, but I wanted to share it in case anyone else has been banging their head against a wall like me.
