Error trying to play music collection

Server Version#: 4.66.1 (plexmediaserver-1.25.2.5319-c43dc0277.x86_64)
Player Version#: Google Chrome (google-chrome-stable-96.0.4664.93-1.x86_64)

I have created a music collection by adding a “Christmas” tag to a number of albums. The collection is visible in various clients, and I am able to play individual albums and songs.

However, attempting to play (or shuffle) the entire collection in a browser (Firefox or Google Chrome) results in a pop-up error message that says, “An error occurred loading items to play.”

Plex Media Server.log says:

Dec 17, 2021 10:49:27.477 [0x7f1079647b38] DEBUG - BPQ: deferring onLibraryChanged callback, only 31 seconds since last library change
Dec 17, 2021 10:49:29.457 [0x7f107a0b7b38] DEBUG - Request: [172.31.248.2:56816 (Allowed Network (Subnet))] POST /playQueues?type=audio&uri=server%3A%2F%2F720da4926
c15e792e0154d48337e8ced8fb087b3%2Fcom.plexapp.plugins.library%2Flibrary%2Fcollections%2F8234&repeat=0&own=1&includeChapters=1&includeMarkers=1&includeGeolocation=1&
includeExternalMedia=1 (4 live) TLS GZIP Signed-in Token (schmivacy@gmail.com)
Dec 17, 2021 10:49:29.457 [0x7f107a0b7b38] DEBUG - PlayQueue: Converted 'server://720da4926c15e792e0154d48337e8ced8fb087b3/com.plexapp.plugins.library/library/colle
ctions/8234' to 'library://x/directory/%2Flibrary%2Fcollections%2F8234'
Dec 17, 2021 10:49:29.459 [0x7f107a0b7b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Dec 17, 2021 10:49:29.536 [0x7f107a0b7b38] DEBUG - PlayQueue: Start index: 0 End index: -1 Count: 0
Dec 17, 2021 10:49:29.537 [0x7f107a0b7b38] DEBUG - PlayQueue: 0 generated IDs compressed down to a 20 byte blob.
Dec 17, 2021 10:49:29.544 [0x7f107a990b38] DEBUG - Completed: [172.31.248.2:56816] 200 POST /playQueues?type=audio&uri=server%3A%2F%2F720da4926c15e792e0154d48337e8c
ed8fb087b3%2Fcom.plexapp.plugins.library%2Flibrary%2Fcollections%2F8234&repeat=0&own=1&includeChapters=1&includeMarkers=1&includeGeolocation=1&includeExternalMedia=
1 (4 live) TLS GZIP 87ms 657 bytes (pipelined: 1)

I have already performed the steps at Repair a Corrupted Database | Plex Support. (I did notice that the ".output recover.out" ".recover" step did not produce any output.

What else can I do?

I think you may have run into this problem:

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