Error using Hardware Transcoding in Windows Server

Plex Media Server Desktops & Laptops
1

Server Version#: 1:16.1.1273

I cant use hardware transcoding in my Windows Hyper-V Server 2019.
I have Media Foundation feature, Intel chipset and graphic drivers installed.
The CPU is a i5 7300U.

Here’s the error in logs:
Jun 26, 2019 06:54:25.934 [2264] DEBUG - Codecs: testing h264_qsv (encoder)
Jun 26, 2019 06:54:25.934 [2264] DEBUG - Codecs: hardware transcoding: testing API qsv
Jun 26, 2019 06:54:25.949 [2264] ERROR - [FFMPEG] - Failed to load DXVA2 library
Jun 26, 2019 06:54:25.949 [2264] DEBUG - Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Jun 26, 2019 06:54:25.965 [2264] DEBUG - Codecs: testing h264_nvenc (encoder)
Jun 26, 2019 06:54:25.965 [2264] ERROR - [FFMPEG] - Cannot load nvcuda.dll
Jun 26, 2019 06:54:25.965 [2264] WARN - avcodec_open2 returned -1313558101 for encoder ‘h264_nvenc’
Jun 26, 2019 06:54:25.965 [2264] DEBUG - Codecs: testing h264_mf (encoder)

Any ideia why this doesn’t work? Maybe a driver/OS issue ?

Thank you!

2

I am having this same exact problem on Windows Server 2019. Did you ever figure out what was wrong?

3

Same boat here, only using server 2016. Media Foundation enabled.

Emby sees and uses nvidia decoders but not encoders. It is a windows problem, but nI can’t find any solutions :frowning:

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