Transcoder cause high CPU, hardware GPU accelerator not working

Server Version#: 1.13.8.5395
Player Version#: 5.4, tvOS 12, least
I double check the performance monitor, while i see the transcoder cpu usages the GPU isn’t doing nothing.
i already tried to remove the nvidia driver an reinstall it.

My hardware setup is:
CPU: Intel® Core™ i5-3470 CPU @ 3.20GHz (with Intel Quicksync)
GPU: NVIDIA GeForce GTS 450 (Driver: 391.95)
OS: Windows 10 (Build 17134)

Media Server log:
Sep 25, 2018 16:46:17.893 [19444] DEBUG - Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Unknown error occurred
Sep 25, 2018 16:46:17.893 [19444] DEBUG - Codecs: testing h264_nvenc (encoder)
Sep 25, 2018 16:46:17.893 [19444] ERROR - [FFMPEG] - Cannot load nvEncodeAPI.dll
Sep 25, 2018 16:46:17.893 [19444] ERROR - [FFMPEG] - The minimum required Nvidia driver for nvenc is 378.66 or newer
Sep 25, 2018 16:46:17.893 [19444] WARN - avcodec_open2 returned -1313558101 for encoder ‘h264_nvenc’
Sep 25, 2018 16:46:17.893 [19444] DEBUG - Codecs: testing h264_mf (encoder)
Sep 25, 2018 16:46:17.903 [14232] DEBUG - Request: [xxx.xxx.x.159:60640 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00007.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:17.903 [19408] DEBUG - Completed: [xxx.xxx.x.159:60640] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00007.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:17.928 [14108] DEBUG - Request: [xxx.xxx.x.159:60642 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00008.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:17.928 [19408] DEBUG - Completed: [xxx.xxx.x.159:60642] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00008.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:17.938 [19444] ERROR - [FFMPEG] - could not find any MFT for the given media type
Sep 25, 2018 16:46:17.938 [19444] ERROR - [FFMPEG] - could not create MFT
Sep 25, 2018 16:46:17.938 [19444] WARN - avcodec_open2 returned -40 for encoder ‘h264_mf’
Sep 25, 2018 16:46:17.938 [19444] DEBUG - Codecs: hardware transcoding: testing API dxva2
Sep 25, 2018 16:46:17.953 [14232] DEBUG - Request: [xxx.xxx.x.159:60643 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00009.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:17.953 [14308] DEBUG - Completed: [xxx.xxx.x.159:60643] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00009.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:17.978 [14108] DEBUG - Request: [xxx.xxx.x.159:60644 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00010.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:17.978 [19408] DEBUG - Completed: [xxx.xxx.x.159:60644] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00010.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:17.993 [19444] DEBUG - Scaled up video bitrate to 187663Kbps based on 4.500000x fudge factor.
Sep 25, 2018 16:46:17.993 [19444] DEBUG - Codecs: testing hevc_mf (encoder)
Sep 25, 2018 16:46:18.003 [14232] DEBUG - Request: [xxx.xxx.x.159:60645 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00011.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:18.003 [19408] DEBUG - Completed: [xxx.xxx.x.159:60645] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00011.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:18.028 [19444] ERROR - [FFMPEG] - could not find any MFT for the given media type
Sep 25, 2018 16:46:18.028 [19444] ERROR - [FFMPEG] - could not create MFT
Sep 25, 2018 16:46:18.028 [19444] WARN - avcodec_open2 returned -40 for encoder ‘hevc_mf’
Sep 25, 2018 16:46:18.028 [19444] DEBUG - Codecs: hardware transcoding: testing API dxva2
Sep 25, 2018 16:46:18.028 [14108] DEBUG - Request: [xxx.xxx.x.159:60646 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00012.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:18.028 [14308] DEBUG - Completed: [xxx.xxx.x.159:60646] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00012.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:18.053 [14232] DEBUG - Request: [xxx.xxx.x.159:60647 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00013.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:18.058 [19408] DEBUG - Completed: [xxx.xxx.x.159:60647] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00013.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:18.073 [19444] DEBUG - Scaled up video bitrate to 187663Kbps based on 4.500000x fudge factor.
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: Selected protocol hls; container: mpegts
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: analyzing media item 2501
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: xxxxxxxxxx: no direct play video profile exists for http/mkv/hevc
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: xxxxxxxxxx: no direct play video profile exists for http/mkv/hevc/ac3
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: xxxxxxxxxx: selected subtitle cannot be converted to a compatible format, burning into video stream
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: xxxxxxxxxx: avoiding video remux due to burned subtitle stream
Sep 25, 2018 16:46:18.073 [19444] DEBUG - MDE: xxxxxxxxxx: no remuxable profile found, so video stream will be transcoded
Sep 25, 2018 16:46:18.073 [19444] DEBUG - Codecs: testing h264_nvenc (encoder)
Sep 25, 2018 16:46:18.078 [14108] DEBUG - Request: [xxx.xxx.x.159:60648 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00014.ts (11 live) TLS Signed-in
Sep 25, 2018 16:46:18.078 [19408] DEBUG - Completed: [xxx.xxx.x.159:60648] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00014.ts (11 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:18.083 [19444] ERROR - [FFMPEG] - Cannot load nvEncodeAPI.dll
Sep 25, 2018 16:46:18.083 [19444] ERROR - [FFMPEG] - The minimum required Nvidia driver for nvenc is 378.66 or newer
Sep 25, 2018 16:46:18.083 [19444] WARN - avcodec_open2 returned -1313558101 for encoder ‘h264_nvenc’
Sep 25, 2018 16:46:18.083 [19444] DEBUG - Codecs: testing h264_mf (encoder)
Sep 25, 2018 16:46:18.083 [19444] ERROR - [FFMPEG] - could not find any MFT for the given media type
Sep 25, 2018 16:46:18.083 [19444] ERROR - [FFMPEG] - could not create MFT
Sep 25, 2018 16:46:18.083 [19444] WARN - avcodec_open2 returned -40 for encoder ‘h264_mf’
Sep 25, 2018 16:46:18.083 [19444] DEBUG - MDE: Cannot direct stream video stream due to profile or setting limitations
Sep 25, 2018 16:46:18.083 [19444] DEBUG - Codecs: hardware transcoding: testing API dxva2
Sep 25, 2018 16:46:18.108 [14232] DEBUG - Request: [xxx.xxx.x.159:60649 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00015.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:18.108 [14308] DEBUG - Completed: [xxx.xxx.x.159:60649] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00015.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)
Sep 25, 2018 16:46:18.128 [19444] DEBUG - Scaled up video bitrate to 187663Kbps based on 4.500000x fudge factor.
Sep 25, 2018 16:46:18.128 [19444] DEBUG - MDE: xxxxxxxxxx: selected media 0 / 2501
Sep 25, 2018 16:46:18.128 [19444] DEBUG - Streaming Resource: Adding session 0x526d878:D4E60647-EFDD-4DD7-86CD-41AF4A1C9F30 which is using transcoder slot. Used slots is now 1
Sep 25, 2018 16:46:18.128 [19444] DEBUG - Streaming Resource: Added session 0x526d878:D4E60647-EFDD-4DD7-86CD-41AF4A1C9F30
Sep 25, 2018 16:46:18.128 [19444] DEBUG - Streaming Resource: Reached Decision id=975 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. No direct play video profile exists for protocol http, with container mkv, and video codec hevc. Transcode=1001,Direct play not available; Conversion OK.) media=(id=2501 part=(id=2507 decision=transcode container=mpegts protocol=hls streams=(Video=(id=5782 decision=transcode bitrate=187663 encoder=libx264 width=3840 height=1600) Audio=(id=5790 decision=copy channels=6 rate=48000) Subtitle=(id=5807 decision=burn languageCode=heb location=embedded))))
Sep 25, 2018 16:46:18.133 [14308] DEBUG - Completed: [xxx.xxx.x.159:60633] 200 GET /video/:/transcode/universal/decision?audioBoost=100&autoAdjustQuality=0&directPlay=1&directStream=1&directStreamAudio=1&location=lan&mediaBufferSize=20000&partIndex=0&path=%2Flibrary%2Fmetadata%2F975&protocol=hls&subtitleSize=100&subtitles=auto&videoQuality=100&videoResolution=3840x2160 (11 live) TLS GZIP 337ms 3688 bytes (pipelined: 2)
Sep 25, 2018 16:46:18.138 [14108] DEBUG - Request: [xxx.xxx.x.159:60650 (Subnet)] GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00016.ts (10 live) TLS Signed-in
Sep 25, 2018 16:46:18.138 [19408] DEBUG - Completed: [xxx.xxx.x.159:60650] 404 GET /video/:/transcode/universal/session/xxxxxxxxxxxxxxxxxxxxxxxxxxx/base/00016.ts (10 live) TLS 1ms 288 bytes (pipelined: 1)

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