Error when trying to watch, in some devices

Server Version#: 1.31.0.6654
Player Version#: Version 4.51.1
Tuner Make/Model: xTeve
Guide/Lineup name:
Using XMLTV?: Yes
Channel number/Name:

I setup xTeve as my tunner, and when testing the xteve m3u url from VLC it works fine. However, after adding it to Plex as a tuner, I would get the error ‘Error code: s1001 (Network)’ when trying to open a channel.
Weird thing is if I open the channel on my apple tv or my iphone, it works just fine. However in the browser I would get that error.
When looking at the media server logs, I see this error:
‘Got exception from request handler: Invalid argument’ and a 500 right after, see bellow the logs:

Feb 26, 2023 19:11:05.426 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Downloading document http://127.0.0.1:32400/livetv/sessions/ae76585a-d528-4c87-abb2-87e3dc05d14a?includeBandwidths=1&offset=0&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=icctv58l985nm3vo46zyqlvv
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] We're going to try to auto-select an audio stream for account 1.
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Selecting best audio stream for part ID 39 (autoselect: 0 language: C.)
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Audio Stream: 78, Subtitle Stream: -1
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] VERBOSE - [Req#1cb/Transcode] It took 0.0 sec to serialize a list with 1 elements.
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] DEBUG - [Req#1cb/Transcode] Streaming Resource: Attempting to create AdHoc transcode session icctv58l985nm3vo46zyqlvv
Feb 26, 2023 19:11:05.427 [0x7f4b205a0b38] ERROR - Got exception from request handler: Invalid argument
Feb 26, 2023 19:11:05.428 [0x7f4b244cbb38] DEBUG - Completed: [10.80.80.167:64003] 500 GET /video/:/transcode/universal/start.mpd?hasMDE=1&path=%2Flivetv%2Fsessions%2Fae76585a-d528-4c87-abb2-87e3dc05d14a&mediaIndex=0&partIndex=0&protocol=dash&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=lan&session=fd77p3bg4670bc8f4lxfkrvt&offset=0&subtitles=burn&copyts=0&Accept-Language=en (13 live) TLS GZIP 2ms 535 bytes (pipelined: 10)

I tried a fresh install of Plex in my MacOS and Debian, and having the same error on both. Debian runs in a VM on proxmox. but I tried inside docker, outside, and also running the server directly on my MacOS machine. All fail with the same error.
I am assuming is some internal error on Plex.

FWIW, about 6 months ago this was working, so I wonder if it could be something that broke on the DVR code after that.

I confirmed that on Version 1.21.3.4046 of the media server, everything works just fine.

Need full debug logs for both client and server.

Do you have transcoding disabled?

@sixxnet how do I get client’s logs? would that be in the browser?
Also, isn’t the server log that I posted enough? There is a lot of noise there. I wonder if there is any way to enable stacktrace on the logs too?

thanks

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