Error while playing pictures not in dedicated folder

Plex Media Server Metadata & Adding Files
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1

Server Version#: 1.24.1.4931
Player Version#: Don’t know where to check it out.

Hello,

I have a shared Pictures folder and inside of it I have other folders (A, B, C… etc) and some sparse files not included in any of the subfolders.

When I sort my Photo Library by “Albums”, so that i see my folders list and my sparse files, well, I cannot play the sparse files: I always get a reproduction error.

But if I sort my Library by “Pictures” and then “by Album” I can watch those sparse pictures just fine.

2

Just found out the same applies to Music

Root “Music” folder with several other subfolders inside; if I copy one file from any of the subfolders, just under the root, it becomes unplayable.

This time around you have to sort by “Folders”.