Even though other user watch from my Plex, it is like it's my own user that watched it

On my Plex server I’ve got my own local user, and one local for the kids, and then some other users. I’m also a Trakt user, and got that old addon installed.
Since I don’t want what the kids, or other users, are watching is being counted to my Trakt account, I’ve configured it to only scobble for my user. This works MOST of the time. I thought there was a problem with Trakt when I sometimes had history that wasn’t my own…

But I’ve also noticed that sometime my own local main user get stuff in the “Continue watching” that I haven’t watched anything of. This has nothing to do with Trakt, and now I wonder if there might me a bug in Plex, that thinks it’s my user watching, even if it’s other users? That might then also explain the problem with Trakt.

This is from Tautulli for the other user:

This in my “Home” in Plex. There is Handmaid’s Tale…

But I still haven’t started watching that season.
image

It doesn’t happen all the time, but maybe once a week.

What logs can I provide to help solve this problem? And no, it’s not my kids playing from my account be mistake.

/Söder

Are you sure that this old plugin is working at all, still? It’s no longer supported, even by trakt, AFAIK.

Are some of your users use generic DLNA-compatible players?
If you enable DLNA support in Plex, it means that:

  1. all playbacks over DLNA are treated as if you (the admin) are doing the playback
  2. access restrictions are ineffective, as DLNA has no concept of user authentication at all
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There are Trakt forks that are updated and works. All it should do is to scrobble and update the collection.

As I said, it works 99% of the time, but sometimes stuff other watch is in my trakt history, and sometimes I get stuff in my “continue watching” in Plex even if it’s not me watching. Not always the same movie/episode, which makes this even more strange.

Normal shared Plex users. No DLNA. The other users are using Apple TV 4K. My kids use a local user in my Plex account.

Is DLNA enabled in Plex, though?
If it is, do you have DLNA compatible devices in your local network?
And if you do, do these devices offer a kind of “library view” of their own?
Then it might be these devices which do the “playback” from your server, purely to build their media library (and generate preview pictures of the videos).

image

This is my settings for my Plex in DLNA.

I use a Chromecast with Google TV and an Apple TV or the Plex app in my LG TV now. I also have a Vero (running OSMC with Kodi, with an Plex App and also the KodiConnect for Plex) that was my main player before my Chromecast or Apple TV.

The stuff that’s gets to my “continue watching” or being added to my Trakt account as watched are more stuff that I know other users are watching, and not random stuff like some devices will do in the background.

Once I was at my friends house and was doing some tech stuff. I browsed his Apple TV, went to my shared library and started to play Batman The Dark Knight to see how is was affected my CPU on my server at home. Just a couple of minutes. Later that day, that movie was on my “continue watching”.

Last week, a friend that use my shared library mostly to watch kids tv shows and movies, in some way had the movie “Snow white” added as watched to my Trakt account.

And now, as in my first post here, the same user watched S04E04 of Handmaid’s Tale, and that went in to my “Continue Watching” in Plex.

Sorry, the DLNA server was my only idea.

I cannot know what the 3rd-party trakt.tv plugin is doing.

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Once again in this menu on Plex (nothing on Trakt).

image

I wonder if it has something to do with it’s the same kind of client, with Apple 4K, namned the same?

This is my own stream.

But also, it’s not all media that the other user watch, but it seems to be with my main movie och tv show library, and not for the kids movies and kids tv show that user mostly stream from.

/Söder

I encountered this about a week ago.
Did you do this on the Plex-Trakt scrobbler config page that looks like this?

Yes, that I’ve done for a long time ago. That’s why it works most of the time…for me only.

The strange thing is when it only sometimes adds as watched when someone else watched.

Yep as I said I had the same thing around the time of your initial post just for a day or two.
Im not sure what changed but recently its been behaving properly (at least as far as I have noticed.)

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This is my setup.

Right. To be honest I do have other users who I have scrobbling to their own Trakt account.
I honestly would try the “map any” option as in my screenshot.

That’s the way the wiki (which I’m not sure is available anymore) suggested having everything set up.

If it makes no difference you can always change it back.
But don’t forget to restart PMS after changing it.

EDIT. The wiki video if I recall also clearly showed removing the client rules.

Hmm, how does “map any” works then? Where is the wiki video? Thanks for the help here…

EDIT: I removed the Client rules and change to “map any”. I then restarted the server (restarted the docker). I played a movie from my account and it worked to scrobble, and I then switched to the kids account (still my plex account) and it didn’t scrobble.

Any how: If I have a friend who sometimes watched from my Plex Server, and he also has his own Trakt account, what is the correct way for my to then set this up to also scrobble what he is watching, to his account. And he can do the same for what I watch from his server…

As mentioned I think the wiki disappeared a year or so after the original dev disappeared. (will check shortly).
The “map any” was mainly designed (I think) for those with a few users.
Rather than assigning rules for individual accounts, a simple “map any” takes care of it automatically…

Oh here you go… [Documentation] How to setup an additional account · Issue #1 · trakt-for-plex/configuration · GitHub

Just scroll down to the part for “Rules.”

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OK. Cool. Well, for me it was all about ONLY scrobble what I watched, and no one else.

But now I also watch from my friends server, and he from my, so it would be great if we also could set this up working.

What Trakt and Plex is it that should be added with PIN here if I add my friend as another user in that config page? Who do you have it set up?

Basically ensure you have a browser signed into YOUR trakt account. Click get pin and another page will open up with a Pin code.
Enter that in your screenshot, then click sign in then click the save button at the top of the page.
That grey symbol will turn to a green tick.
The click Plex next to it.
Its a similar idea with PLex…But at least in Plex the browser will tell you the account its signing into. (trakt doesn’t. So if you have more than one trakt account in your household its important you are sure you are assigning the correct account.

Then if you wanna do the same for your friends account you would need to repeat the above however this time making sure your are in each case signing into his Trakt & Plex.

If your friend runs the plugin on his server I imagine the steps will be the same.

Do you let syncing just run in the background or do you also use Kitana to force a manual sync?

No, I only use this plugin. There was some problem 6-12 month ago (or something like that) where I had problem with new movies wasn’t added to my “collection” in Trakt. But then I read some thread about a fork that was still under development, and I switched. After that the collection works again (and my scrobble works). The only problem is that there sometimes (not very often) get some other stuff to my Trakt account, that some other user has watched.

But I also have some problems with things other users watch ends up in my own “continue watching” menu in Plex… but I don’t think these two problems are the same “bug”.

The only time I have seen that was when someone signed their client into the wrong account.
:grinning_face_with_smiling_eyes:

But, it’s not local accounts on my clients, but “external users” on my Plex server, when they watch, let say 50% of a movie, it ended up in my continues watching. Happened a few times.

By the way, now when I watch from my Apple TV it doesn’t scrobble, but it does then I watch from app.plex.tv/desktop
Isn’t that strange?

Yeah that’s what I meant. In my case it wasn’t doing it to my account. It was “user B” left their kids with the remote and “user C” said there’s stuff shown as watched that we haven’t watched.