Everything still transcoding

[daan_vb]

I’ve just installed the tvOS Beta and everything is still transcoding.

I tried an older AVI file that is transcoded to an MPEGTS container (the video is MPEG4)

I then tried an MKV that is again transcoded to MPEGTS.

Is this normal behaviour for the new player?

[daan_vb]

I found out why it wasn’t working, I was using our “adult” user account. Switching to my admin account and it started working

[winz24]

Hello, on my side everything (mkv’s) is being direct streamed and therefore plays on the old native AVPlayer

Edit : Actually even with direct play I still get the old player
Edit 2 : My bad, just noticed it’s only avaialble for plex pass owners

[darcilicious]

@winz24

Hello, on my side everything (mkv’s) is being direct streamed and therefore plays on the old native AVPlayer

If you’d like Plex to address this you will need to follow-up with the items below per the announcement post:

Continuing the discussion from New Apple TV & iOS Video Player available in Beta:

@sergiou87

Oh noes, something doesn’t play right! How do I report it?

Providing detailed info when you encounter a playback issue will help us investigate (and resolve!) the issue quickly, so things improve for everyone.

• Test whether you see the same playback problem with the old player (see the information on switching back below)
• Reproduce the playback issue with the NEW player
• Grab logs from your app (iOS App Logs or Apple TV App Logs)
• Save the “XML file” for the library item you tried to play (XML File Information )
• If possible, create a small sample file (Generating Sample Files) of the video causing the issue, verify that the sample still causes the issue, and then upload that sample to somewhere such as Dropbox or Google Drive
• Report your issue in our iOS Beta or Apple TV Beta forums with details about what exactly you experienced. Be sure to attach your logs and “XML file” and link to the sample file.

[Samwiseg0]

I believe this maybe the issue.

Apple TV Beta 1.36 (10823) - Plex Pass Home users cannot use the new experimental player

Is it intended that any other account other than the server owner cannot use the new player? Edit: It looks like that the secondary accounts that do not have Plex Pass are seeing this issue. Looks like the new version is not inheriting the Plex Pass subscription status from the server owner account.