UPDATE: See new information in our “Use of app store install metrics for Plex app” announcement
Original Post:
Yesterday it was brought to our attention that our Android and iOS apps have been reporting some anonymous usage data to Facebook. We have traced this activity to a small Facebook software library that we include in our apps to allow Plex users to sign in with Facebook. This is not data that we intended to collect, and we were not aware that this reporting behavior was enabled by default. Regardless, we apologize for the delay in identifying this issue, and thank our vigilant user community for pointing it out. We will be updating our Android and iOS apps with fixes as soon as possible. We will continue to support Sign in with Facebook, but ensure that this data is no longer collected. We are also in the process of reviewing all third-party software libraries to ensure that they are in compliance with our privacy policy moving forward.
The information being reported was anonymous and limited to activity around app launches and app installs. It was being reported for all users whether or not they use the Sign in with Facebook feature. It did not include information about your media library or viewing behavior, and Plex did not report any additional personal details associated with these events. We encourage you to review the information Facebook collects about you from third-party apps and control how it’s collected and used in the future on Facebook’s Off-Facebook Activity settings page.
Thanks for helping us keep your information safe!
The Plex Team
