Failed to start Plex Media Server - Ubuntu 20.04

Plex Media Server
1

Server Version#: 1.21.1.3876

Hi, I recently installed ubuntu 20.04 in a desktop. I installed plex media server but I can’t start the service.

● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2021-01-16 23:19:21 CST; 42s ago
Process: 3190 ExecStartPre=/bin/sh -c /usr/bin/test -d “{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER>
Process: 3192 ExecStart=/bin/sh -c export PLEX_MEDIA_SERVER_INFO_VENDOR=”$(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr -d " >
Main PID: 3192 (code=exited, status=127)

ene 16 23:19:21 servidora systemd[1]: plexmediaserver.service: Scheduled restart job, restart counter is at 3.
ene 16 23:19:21 servidora systemd[1]: Stopped Plex Media Server.
ene 16 23:19:21 servidora systemd[1]: plexmediaserver.service: Start request repeated too quickly.
ene 16 23:19:21 servidora systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.
ene 16 23:19:21 servidora systemd[1]: Failed to start Plex Media Server.

Any ideas to fix it?
Thanks in advance

2

Did you previously have Plex installed on this system?

When you do ls -la /var/lib/plexmediaserver, is everything owned by plex:plex ?

3

drwxr-xr-x 3 plex plex 4096 ene 16 23:19 .
drwxr-xr-x 65 root root 4096 ene 16 23:19 …
drwxr-xr-x 3 plex plex 4096 ene 16 23:19 Library

I installed Plex immediately after installing Ubuntu (clean install in an empty hd), and I got the error described. Then I uninstalled and reinstalled it, and I keep getting the same error.

4

That makes no sense.

Error code 127 = “Key has expired”.

Does this make any sense to you?

Did you perhaps install from the Ubuntu App Store?

5

First time: I downloaded .deb file and installed from terminal.
Second time: after uninstall, I did right click in deb file and chose “open with software install” option.

6

If you don’t have anything in it, let’s just make it start over.

  1. sudo dpkg -r plexmediaserver
  2. sudo userdel plex
  3. sudo dpkg -i package.deb
  4. Please report the console output (the configuration info from the installer)
7

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