Faulting module name: KERNELBASE.dll

Plex Players Desktop Players
1

Server Version#: shrug
Player Version#: 1.41.0.2876

Plex won’t open on my Windows 11 machine.
I tried Windows Update and Updating Plex to the latest version Plex-1.41.0.2876-e960c9ca-x86_64
Thanks for your help

Faulting application name: Plex.exe, version: 0.0.0.0, time stamp: 0x6213fb68
Faulting module name: KERNELBASE.dll, version: 10.0.22000.527, time stamp: 0x71a5cb5d
Exception code: 0xc0dedead
Fault offset: 0x000000000004478c
Faulting process id: 0x3bf0
Faulting application start time: 0x01d82818104bb8c2
Faulting application path: C:\Program Files\Plex\Plex\Plex.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 9f664d24-82e4-4273-8539-8936807fe2eb
Faulting package full name:
Faulting package-relative application ID:

2

I’ve got the same on Windows 10. Started a few days ago after a BDoD. Now app launches and immediately closes. Event Viewer shows same KERNELBASE.

Has persisted after uninstall/reinstall.

3

bumpity bump

4

Fixed be deleting AppData\Local\Plex folder based on what I saw from another thread

1 Like
5

This worked for me on Windows 10. Thanks so much.

6

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