Favorites error in Live TV guide

[grahamlucas]

Server Version#: 1.26.2.5797 (Mac)
Player Version#: 9.2.0.32520 (Fire TV)
Tuner Make/Model: Octagon SF8008
Guide/Lineup name: Favorites
Using XMLTV?: No
Channel number/Name: n/a

I recently moved Plex Media Server from an Nvidia Shield to a Mac and had to setup Live TV & DVR again. All is working except the Favorites column in the guide shows an error “…not available, appears to be offline” for each channel that I had previously set up as a favourite.

The problem is that when I select “Remove from favorites” nothing happens. Secondly, if I select “Add to favorites” from either my own channels or the Plex Channels, nothing happens.

How do I clear the old favorites and add new ones?

[OttoKerner]

Your Favorites are probably still bound to the old DVR on the Shield, which is now no longer in existence.

On the Guide page, go to the very top
then right, over to the ellipsis ⋮
click
“Manage EPG sources”
Disable your old server and enable your new one.

[grahamlucas]

Thanks for the quick reply and for directing me to the ellipsis menu which I hadn’t noticed!
“Manage Guide Sources” only listed my Mac and Plex however “Manage Favorites” allowed me to delete the all the old favorites and I can now add new ones.

Thanks again,
Graham