File matches fine but movie name ends up as file's date?

Plex Media Server Desktops & Laptops
1

Server Version#: 4.51.3 on Windows 10

I have an .m4v video file and when I manually match it, the search result is correct. I click the result to apply it and then the movie’s name suddenly turns to “8/25/10 11:03 PM”. In Windows Explorer i can see that this is the file’s date.

Also weird, movie’s metadata is almost correct, poster, synopsis, Director etc is fine. But the movie’s cast is just one person and his name is the movie’s correct name.

I tried all kinds of file names but nothing works.

Movie’s IMDB id is tt0076759

P. S. I have other files of the same movie that don’t have this problem.

2

Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie (Legacy)
  • Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards, Refresh Metadata of the affected items.

If your movie library already uses the new “Plex Movie” agent, do this instead:
Edit your movie library
go to the ‘Advanced’ tab
clear the check mark out of “Prefer local metadata”

Afterwards, Refresh Metadata of the affected items.

3

I dragged Local Media Assets down in the Settings and now the file matches and keeps the movie name. Thanks man, that totally worked!

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