File metadata changes, but plex metadata has cached info, update doesn't refresh

When a video has metadata that indicates it’s title (eg, what would be revealed when running mediainfo --Inform=“Video;%Title%” “s01e01 video name.ext”), plex seems to ignore the filename to some degree.

$ mediainfo --Inform=“Video;%Title%” “s01e01 video name.ext”
Video Name Plex is so great!

Plex will display the episode as S01 E01 “Video Name Plex is so great!”

When I remove the Title with ffmpeg and click refresh Metadata in the Plex UI, plex doesn’t pickup the scraper title (TVDB, TMDB, etc). To be clear. “mediainfo filename | grep -i great” has no lines returned.

Further, when I move the file outside of Plex’s view and plex removes the file from the listing (there is no S01E01 episode any longer, not just ‘unavailable’) and I put it back … plex will put the ‘Video Plex is so great!’ back. I can also change the extension to another .avi to .mp4, (seems like the caching is on the series, not the file).

Is there a way to purge the cache or force rediscovery? I have fixed some files months ago and plex has not updated the names naturally…

Thank you.

Changing any file, in-situ, doesn’t impact what PMS knows about it.
To effect that, you must perform the “Plex Dance”.

  1. Move the media out,
  2. Scan files
  3. Empty Trash (removes it from the Library)
  4. Clean Bundles (removes all metadata it knows)
  5. Make any changes externally.
  6. Move the file back.
  7. If set for automatic detection, PMS will scan and rediscover as fresh else manually scan

Thank you for the response.

Seems like was close, just didn’t Clean Bundles, so I will give this a shot.

Thanks that worked great.

It looks like it can be simplified by renaming the media file to a non-media suffix ‘.dirty’ and then rename ‘s/.dirty//’ *.dirty when done. Rather than risking a collision of a S01E01.avi or forget what series that was from.

Thanks again…

if named per standard: “Series - SxxExx - Optional Title.ext”
then it’s obvious where it goes. FileBot latches onto that in a blink and will put it right back for you too.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.