FireStick Crashes everytime I play a film

Server Version#: 1.18.3.2156
Player Version#: 7.25.2.14287 (05b82837)

As above i’ve got my plex server all set up and I want to play the films on my Firestick however everytime I play a film it crashes the firestick which then restarts. Please help.

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Updated Fire Stick about an hour ago and now having the same problem. So far, it seems to be limited to 1080p media. Same client, but I’m using Server 1.18.0.1913

I have the same problem. Firestick crashes and restarts when I try to play a movie.
This started happening about a week ago.

Same problem here, no matter what I try to play: crash & reboot.

This happens only with the new player though, if I select the ‘old’ player everything works fine.

How do you select the old player? Thanks in advance

Fire TV Plex App Settings/Advanced

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Sorry for resurrecting an old thread. Updated my FireStick earlier, took an age and now if I try to play a movie in Plex it crashes and restarts. I tried turning the new player off but then I just get the message ‘cannot play media’. Tried it with a movie I watched just last night with no problems, same thing.

Any ideas?

What was the fix for this?

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