staying alive, staying alive
Another update and nothing… keep up the lousy work Plex👌🏼
I just went to report this on Twitter and found that in 2018 I first messaged them about the UI desyncing while playing to Chromecast when the phone was turned off and taking about a minute to re-sync when re-opening the app.
In the intervening 5 years this has progressed to the Chromecast app completely quitting when the iOS app is re-opened after a time of inactivity. It’s exceedingly annoying especially as I’ve paid for Plex Pass to be able to record live TV but when watching it back, if I dare to use my phone to check something else, when I switch back into Plex to skip the adverts, it quits the playback altogether.
It’s not a showstopper but it is incredibly annoying. Please, please, Plex do something to fix it, or at least acknowledge that there’s an issue.
Thanks.
More updates… no fix for Chromecast. I guess not enough people are complaining
So in the complete lack of response from Plex, I decided to do some more troubleshooting on my own… Although I wouldn’t say it has been resolved completely, at least I found some settings that have improved the stability immensely.
Previously, I had the following settings set under the Wifi → Professional submenu on my Asus router:
Chosen settings are written within parenthesis ().
Airtime fairness (disabled)
Universal beamforming (disabled)
Roaming assistant (disabled if single ap/router, otherwise enabled)
Enable wmm apsd (disabled)
Enable tx bursting (disabled)
But the settings that really made a difference are the following within the Lan → IPTV submenu:
Enable multicast routing (enabled)
Default IGMP version (igmp v3)
I couldn’t enable those before because I had a specific vlan tagged for my cable tv box and because of it the Asus webgui prevented me from enabling IGMP simultaneously (probably a hardware limitation).
Plex still disconnects from time to time, just not nearly as often. So the remaining issue could be due to power saving settings or something (but I have excluded the app from all kinds of battery optimization).
That’s great you were able to find something that helps you since it looks like the developers can’t be bothered.
I tried checking my router, and I don’t have those settings?. Could possibly be because it’s a mesh system?.
I’m sorry to hear that.
I haven’t worked with mesh systems before so I don’t know, but aren’t they configured in a master/slave configuration? Ie that you have to adjust certain settings on the router/access point acting as the master that are otherwise hidden/disabled on the slave systems. If you have access to a pc, you could try pressing ctrl + r to open the run window, write cmd and press enter/ok to open the command prompt, and then write ipconfig /all and press enter. Your router, which I assume is the master in a mesh configuration, will be shown in the default gateway section of one of the listed network cards. Usually 192.168.0.1 or 192.168.1.1 in default home network configurations. Maybe you already looked at the right place, but I just thought I’d mention this method just in case.
Btw, Have you tried googling your router brand+model in combination with either enable igmp or enable multicast to see if you get any useful results? Igmp snooping may also be worth looking into as it enables the router to listen in on multicast transmissions and route them to the devices more intelligently.
Thanks for the tips. I’ll try googling some info. I did check all the settings on my app, and the computer. Nothing popped out?.
The app may be limited, so its probably a good idea to look at the settings via the web interface instead.
I’m not sure what you mean by saying nothing popped out, but I’m going to assume nothing happened when you pressed ctrl + r? You can try pressing the search button and write cmd or command prompt instead, and open the application that way and see if that makes a difference. The command itself needs to be written exactly as I said in order to function, so make sure you spell it correctly. ipconfig /all
It should present a list of your current network settings on your computer, and the default gateway should be part of that information.
Thanks for the help. I’ll give it a go
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