[Fix confirmed] Custom Filter UI doesn't appear in Photo libraries

Server Version#: 1.18.2.2058, 1.18.3.2129
Player Version#: 4.14.2, 4.16.3
Plex Media Server Logs_2019-11-24_10-14-32.zip (2.5 MB)

In any Photo library, clicking the ‘Custom Filter’ command does not bring up the Custom Filter interface. It just turns on the indicator that a filter is in use.

image

Has anyone seen this yet? There’s another new report:

Server Version 1.18.4.2171
Player Version 4.18.1

Ya I just noticed this trying to sort through my photos. Mine just flashes like the UI reloads and nothing happens. Tried with app.plex.tv and the builtin web client, as well as the plex player for windows. All of them have the same behavior.

PMS version#: 1.18.3.2129
Plex Web Version#: 4.12.3

Yes, confirming the issue exists in the web UI.

PMS Version#: 1.18.3.2129
Plex Web Version#: 4.12.3
PMP Version#: 3.104.2
Plex for Windows Version: 1.5.0.951-eb39ca04

An interesting twist. The Custom Filter UI component still doesn’t work in the recently updated Plex Web or Plex for Windows, but does work in PMP.

PMS version#: 1.18.5.2309
Plex Web Version#: 4.12.3

I also have this problem

Updated to lasted version.
PMS version#: 1.18.6.2368
Plex Web Version#: 4.20.2

Problem don’t fixed

Still not fixed.

PMS Version 1.18.7.2457
Plex Web Version 4.22.2

Hope it will be fixed soon. We’re waiting for the fix quite some time now.

Still not fixed :sleepy:

PMS Version 1.18.9.2571
Plex Web Version 4.22.3

@beckfield You’ll have a better chance of getting this looked at if you retag this to place it front and centre in the beta program. I’ve had considerable success using this approach e.g.

screenshot.229

Having the same issue. Any news on when this might get fixed?

Version 4.37.1 Plex Web Version, still not working. I hope the developers realize how very useful this function is. To only be able to search for one tag at the time is not helping the searching very much. On top of that searching is not that good to begin with as you cannot search for much else than the tags and file name.

Plex for mac 1.16.0.1364-da192ff7 still not working.

Coming up to a year now, and this issue still persists in PMS version 1.20.2.3402.

1.20.3.3437 still not working

Same here… Please fix this.

Yup, bug still present in 1.20.3.3483

I am a new potential customer using the 1 month trial version since 1 day.
Just having the same issue.
To find out that this issue is already known for >1year does not realy convince me on how Plex takes care for maintaining the software and addressing bugs in an efficient way.

I am also very upset about it. :sob:
Please fix it !!!