Server Version#: 1.29.2.6364
Player Version#: 4.87.2 (any platform)
Plex Media Server Logs_2022-12-04_10-05-46.zip (5.2 MB)
I am having a weird issue with movie backgrounds getting removed.
After investigating I found that my movie backgrounds are getting removed when renaming a movie folder after it has been scanned by Plex. When I do this, it completely removes the movie background and just shows a color blur. It’s as if it loses the meta data of the background. Sometimes doing an analyze on the movie will fix it while other times it just puts a screenshot of the video file which is not what I want. Refresh meta data does NOTHING unless I edit movie, click on background (without selecting one) then I do cancel then the refresh meta data finds the background.
Removing the movie folder from my library after it has been renamed and then readding it seems to fix the issue, but this is a pain. Unmatch and rematch also works but still a pain.
The only way to avoid the issue so far is to disable automatic library scan entirely and manually run a scan on my libraries once I have renamed my folders.
