Folder view and movie poster thumbnail issues

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Hi,

I’m currently have an issue with the way my movie poster thumbnails are currently being displayed on the Nvidia Shield. Let me start by saying

  1. I currently run Plex using two different devices on two TV’s. One TV uses the Nvidia Shield, the other an Amazon Fire Stick HD. Until today, both Plex interfaces were identical. Down to the resolution used on both TV’s, everything was fine. Below is a picture of how everything use to look (and STILL looks using Plex on the Fire HD stick)

image

As you can see, everything looks fine. The thumbnail is the regular size, formatting is perfect and movie information (name/date) is displayed at the bottom of the poster.

  1. Today, my Plex on the Nvidia Shield started looking like this;

image

As you can see, the thumbnails are squished and the text, in some cases as displayed on the folder itself barely visible, is located in the centre of the thumbnail. This overall just looks like a hot mess.

This does not look like this for ALL libraries, just the ones that seem to contain maybe 50 or more movies.

Again, this seems to only be happening on the TV running the Nvidia shield, and only for some folders…

If this is of any relevance, I’ve also noticed that the folder icon itself for the Nvidia shield Plex app seems to have changed at the same time. Previously, they looked like a simple " > " with the folder text beneath it.

Now, they look as they do in the image with the thumbnail issue, like a standard windows folder icon with white text running directly through the center.

I’m am not entirely sure what was done or changed to cause this problem. Personally, I haven’t changed any settings, only added a new library to my server within the last day.

Any help would be greatly appreciated!

3 Likes
2

I have the same issue. Can this be fixed either by an update or by myself?
The folder names used to be under the folder image but after the recent update this changed.

Can anyone help with this issue?!

3

I have the same complaint with my Fire Stick and Chromecasts. They changed something in the past week or so, and the folder view is almost unusable as a result.

4

Same issue here. My Nvidia Shield seems to be fine, but the folder view on firestick is horrible now. Same as pictured above. Huge folder icon right on top of the text.

5

I’ve discovered that if you have files and folders mixed together in a folder it displays like this. I moved all my videos into a separate folder with videos only and the problem went away. Hope this helps people.

1 Like
6

I’ve got only video files in the folder but the probalme still exist. Deleted the whole folder then created a new one with new video files but still same.

7

I have the exact same problem with the shield as well. I also lost the chapter selection on almost all movies. If you are on the movie view everything is normal, but as soon as you go to folder view you get that stupid view with the title in the middle of the thumbnail (only certain folders).

8

Same problem here any fixes? Plex please fix completely unreadable and no options to change layout on firstick.

10

Anyone found a fix to this yet? Apparently any hope on this resolving itself isn’t going to happen

11

There needs to be a fix based on abother thread. Hopfully android can get to helping.

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