Folders hidden when trying to add to Plex

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Hi there! I am trying to add folders to my Plex media server and they are all hidden when trying to add them to the library. Screenshots below. I can’t figure this out. I was able to add my desktop as a server and access files off of the NAS just fine but not directly off of the NAS, setup as a server.

Also - pretty new to all of this so apologies if my language is off at all. I know a bit about computers and follow instructions well, so I don’t understand where I’ve gone wrong.

I suppose that’s a Synology?
Can you confirm the plex account on that NAS has access to /volume1/video? If this is indeed a Synology, you should be able to check / correct this using the DSM system settings (File Sharing > User > plex > Edit > Permissions).

You might want to check out this post:

Thank you! It is a Synology. I thought it was permissions, just should have slowed down and looked for it within the server, not my PC settings.

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