Server Version#:1.43.0.10492 Player Version#:2026.5.0 (971050036) Hello, a few days ago Plex stopped opening folders on Android apps. I have a Samsung s24 Ultra and a Lenovo M10 plus 3rd Gen. I am able to open the folders on every other device. I have uninstalled and reinstalled a couple of times …

I am having the same issue but I am using iOS. Will the fix include Android as well as iOS?

I have the same issue on my iOS devices. Can play videos normally in the files view, but can’t enter folders in library folder view.

Still unusable and now I get a notice that the subscription price is doubling?? What am I paying for when I can’t use it??

I am experiencing the same issue on my Samsung Galaxy Ultra 21. I have library that I need to organize content in folders. Just a few weeks ago I was able to filter via folder instead of movies the content. Now when I try to tap to open tgw folder nothing happens. Frustrating.

Can we get an update? You are doubling your cost to ~$100 per year and I can’t use it? What am I paying for?

Plex usually releases a new version every two weeks, they just released 2026.5.0 this past Monday. Next Monday (4/6) should be the beta for 2026.6.0, unless delayed due to Easter Monday, and the full release of that version the Monday (4/13) after that.

Which means it will be over a month that I have been unable to use a service that I pay Plex for.. And then they double the subscription cost…frustrating

same issue here, the update is on the plex media server or android app ? thanks Impossible to click on a folder to open it in “Folder” view.

If anyone is looking for a workaround until the next app version is released I used the Charles Proxy instructions and seemed to work fine just make sure to follow the instructions exactly. You will also need to disable automatic app update on whatever iOS or Android device you are using.

New beta update seems to have fixed the issue for now.

Folders won't open

Plex Players

tom80H April 12, 2026, 8:35pm 27

Version 2026.7.0 has been published via the beta channels and confirmed to fix the issue.
I suppose, we’ll see a public release soon, unless this beta sees any major issues.

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Folders won't open

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