Hello i use QNAP with plex 1.32.1.6999 and found bug with the posters. (I think it’s not just QNAP) There is a movie where the meta data from the Internet is not automatically matched. I press match, the desired movie is found, I press apply and the cover is missing (a description of the meta data…

Hi there are i can find the email for bug report?

i see 502 or Connection refused then try download url.jpg Well, it’s like the pictures disappear and it turns out that I can never choose them again. Even if it’s a problem with the Internet or the availability of the picture site, the pictures shouldn’t disappear.

Who else does not understand what the problem is, if the problem with my connection or the problem with the temporary inaccessibility of the site from which the pictures are pulled, when everything is restored, I will not be able to apply the already disappeared pictures. Even if I press “no match m…

Are there any living people here at all? ) Who will explain how to put the bug project? I can’t find a task tracker like Jira, I can’t find a github where you can put the issue, I can’t find the bug mail. Why is Plex’s communication with the community so poor?

A Plex employee has asked to see your logs in order to help troubleshoot your issue, but so far you haven’t provided them. Help them, help you.

The problem is clear and understandable. I have described both the methods of playback and what the error is. Keep the logs, the logs downloaded 10-20 seconds after playing the problem. Plex Media Server Logs_2023-05-30_12-44-32.zip (4.5 MB)

I also encountered the same problem

The request to the source image is failing due to a SSL error: May 30, 2023 12:43:58.030 [139745336404792] WARN - [HttpClient/HCl#29c1] HTTP error requesting GET https://image.tmdb.org/t/p/original/2KLkGP0qWZlNGOad2O6P069hlw0.jpg (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alt…

Please provide your own logs, your issue may be completely unrelated.

Found a bug with the posters

Plex Media Server

BigWheel May 23, 2023, 3:02pm 3

Can we see your server logs right after trying to change a poster

Posters keep using movie scenes

Topic		Replies	Views
Posters disappering General Discussions server-linux , android-tv , plex-web	4	170	March 21, 2023
Movie showing screenshot instead of poster Metadata & Adding Files server-synology	14	2295	July 6, 2020
Some Posters not showing up and disappears General Discussions server-windows , server-synology	17	851	September 12, 2023
Empty posters again... and again Plex Media Server server-linux	9	188	July 14, 2023
Not refreshing movie posters Metadata & Adding Files server-linux	215	16004	December 23, 2020

Found a bug with the posters

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