Free movies

Hi guys I am having a few issues with the new free movies and tv shows. If I log into my plex server on my pc and go to announcements click on the free movie link it takes me off the server to desktop app, which shows all the categories but on my plex server it shows nothing. If I load up my plex lg smart tv it only shows most popular category and nothing else. Both my xbox ones in the house show the same too.

Plex server version 1.18.2.2058
Web player version 4.8.4
Plex for LG 4.15.1
Webos 4.1.0

Any ideas

The video on demand / free movies depend on a version of Plex Web that’s not yet available when running Plex Web from your local server.
Therefore you can currently only run it using the hosted Plex Web (https://app.plex.tv/desktop).

from https://support.plex.tv/articles/video-on-demand-overview/

Supported Apps

The following Plex player apps can access our Video on Demand content:

  • Plex Web App (v4.14 or newer)
  • Smart TVs (LG 4K/UHD [webOS 4.0+]) (v4.15 or newer)

To login into your Plex try in future to create a favorite and use the following secure address.

https://app.plex.tv/desktop#

So should I turn off plex server and just use the desktop app

That’ll only help if you don’t have any own content installed on your own Plex Media Server – e.g. if you’re only watching content from Online Media Sources (news, podcasts, web shows, the new on demand / free tv) or libraries shared with you from your friends.

If you have your own content, you’ll still need to run your own server.

With Plex, there’s always been 2 ways to access Plex Web:

  • The ā€œhosted Plex Webā€: https://app.plex.tv/desktop
    This version is always automatically updated to the very latest release of Plex Web and first to receive new features.
  • The Plex Web version installed alongside your local server: https://[IP address of the PMS]:32400/web
    This version is updated with the Plex Media Server and tends to be a few weeks behind the hosted Plex Web (as of today… hosted = 4.14, local = 4.8.4)

Both versions exist alongside each other without conflicts and you can easily switch between them… the only actual impact will be that some newer features are only available in the hosted version.

With all the questions arising from the difference in the hosted vs local Web App, and with the Online Movies being available on versions 4.14+, what are the plans to have the hosted version updated?

As of now, and only in Server 1.18.3.2111, we are still only at 4.12+.

Seems like a ā€˜big’ enough announcement to leave those of us using our internal Web Apps out in the cold…

As usual… no official ETAs available.
Based on experience I’ll guess it’ll be part of one of the next 2-3 PMS updates. But that’s just my personal estimate… don’t take my word for it :wink:

1 Like

tom80H

Any info you can provide? Our local Plex Web version is still at 4.12.3 and we are now in February.

:disappointed:

V4.20.2 of the web app will be included in PMS 18.6.

However, it appears that the DRM requirement will still prevent playback of the VOD media source from working in some browsers, if the web app was loaded without encryption. i.e. http://127.0.0.1:32400/web

It might therefore only work if you determine the FQDN of your server and only if your router/firewall/DNS resolver don’t throw a spanner in the works (see ā€˜DNS rebinding protection’)

Here is how you can get your server’s FQDN:
https://plex.tv/api/resources/?X-Plex-Token=xxxxxxxxxxxxxx&includeHttps=1
(replace xxxxxxxxxxxxxx by your X-Plex-Token – never, ever post this publicly!)

1 Like

Hi almost there on my plex server I can see all the plex movies/tv shows catalogues but on my lg tv it only shows 3 recently added, plex picks and most popular. Any advise

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