This is my first crack at using PLEX media server. I just put together a 16tb freeNAS (freebSD) storage server. I installed PMS version 1.13.8.5395 from the add ons page. My problem is that when I go to the management web gui for PMS it just says “Looking for servers” and “A server could not be found. Download and install Plex Media Server, and it will appear here.” The jail that the PMS is running in has correct permissions and is connected to the movie folder I have.
I have no idea what to even try at this point. Like I said this is my first time ever trying to use PLEX so any help at all would be greatly appreciated.
Same issue as well 11.2 stable I’ve tried over jail versions and gotten nowhere. When I go to uninstall plex are there other directories or preference XML files that also need to be deleted?
I’m having the same issue. I’ve tried fresh installs of both the Plex Media Server and Plex Pass versions on my FreeNAS box running 11.2 release U1 and can’t see or configure the server running in the plugin, just the Windows laptop I’m trying to migrate away from and another Plex server shared with me.
Same problem here. Its not a router firewall issue as the server is open to the world right now. Its frustrating, but glad to know I’m not alone. I already posted a thread here, but re-upping this one so it gets noticed.
When I used the Plex Plugins addon it worked well enough for me but I didn’t like how slow it upgraded the PlexPass version. I deleted it and when back to the old tried a true installing through the package manager, which had the updated version and works a heck of a lot better IMO! Try this solution first to fix your Plex server showing up in the web desktop app.
If you’re still having issues with Plex Plugin method, I suggest delete your server from the web desktop app.
Create a standalone Jail, and use this quick and easy guide! It works like a charm!
NOTE: If you have a backup database follow the instructions below…
SSH into your Plex jail stop the Plex server with this command service plexmediaserver_plexpass stop and move (backup) the contents of your Database folder, located below, to a safe location…
I was having the same problem. Any chance the NAS is on a different subnet than the computer where you’re running the browser? It appears that Plex defaults to only allowing devices on the same subnet to connect to the server. You can override this in the Preferences.xml file with the allowedNetworks attribute.
For example, my FreeNAS PMS instance jail was at 10.0.5.109 on a /24 network, and my desktop browser was at 10.0.10.50 on a different /24 network with a router in between. I added allowedNetworks=“10.0.0.0/16” to the end of the Preferences block in Preferences.xml and restarted PMS. After that, I was able to configure the server.
