Hi, I’m having issue with PMS version above 1.14.x
So I’ll try to make a fresh new install, but I was wondering if there was a way to keep my current library and DVR setup?
I’m running on windows 10
Thanks
Fresh install of what? Your OS or PMS?
PMS, do you think it can fix any problem I’m having?
I don’t know. We don’t know what your issue is yet. Perhaps you can give us a little detail surrounding your problem.
Plex Media Server Logs_2019-06-21_09-50-43.zip (1.9 MB)
Os : Windows 10
CPU: I5-6500 @ 3.20Ghz
Ram: 8 GB
PMS version : 1.16.1.1246
Client version : Web 3.95.2
Devices used: Nvidia Shield TV, Web
So Whenever I want to watch Live TV, my feed gets pixelized and in the console I get this kind of error.
Jun 21, 2019 09:57:23.381 [20972] Erreur — [Transcoder] [mpeg2video @ 020f4800] Invalid frame dimensions 0x0.
Jun 21, 2019 09:57:23.752 [21068] Erreur — [Transcoder] [mpeg2video @ 02cccac0] ac-tex damaged at 36 19
Jun 21, 2019 09:57:29.395 [24728] Erreur — [Transcoder] [mpeg2video @ 02cccac0] Warning MVs not available
Hi, did you found what is my issue?
Thanks
I have no knowledge of LiveTV and tuner cards but what I did see in the logs was…
Jun 21, 2019 08:58:18.579 [23896] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.579 [23620] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.579 [23892] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.579 [23908] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.579 [23896] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.579 [23620] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.595 [23892] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.595 [23904] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.595 [23908] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.611 [23896] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.648 [23892] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.680 [23904] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.695 [23908] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.749 [23620] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.780 [23892] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.795 [23904] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.833 [23908] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.864 [23620] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.896 [23892] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 08:58:18.996 [23904] ERROR - [Transcoder] [mpeg2video @ 034b4b00] Invalid frame dimensions 0x0.
Jun 21, 2019 09:40:49.403 [25868] ERROR - [Transcoder] [ac3 @ 02bd9dc0] exponent -1 is out-of-range
Jun 21, 2019 09:40:49.404 [25780] ERROR - [Transcoder] [ac3 @ 02bd9dc0] error decoding the audio block
Jun 21, 2019 09:40:49.438 [29668] ERROR - [Transcoder] [ac3 @ 02bd9dc0] frame sync error
Jun 21, 2019 09:40:49.439 [24900] ERROR - [Transcoder] Error while decoding stream #0:1: Invalid data found when processing input
Jun 21, 2019 09:40:49.480 [25844] ERROR - [Transcoder] [mpeg2video @ 02bd9a00] Failed to execute: 0x80070057
Jun 21, 2019 09:40:49.482 [29648] ERROR - [Transcoder] [mpeg2video @ 02bd9a00] hardware accelerator failed to decode picture
Jun 21, 2019 09:40:49.484 [25868] ERROR - [Transcoder] Error while decoding stream #0:0: Operation not permitted
Jun 21, 2019 09:40:56.835 [29668] ERROR - [Transcoder] [ac3 @ 02bd9dc0] exponent -2 is out-of-range
Jun 21, 2019 09:40:56.836 [25868] ERROR - [Transcoder] [ac3 @ 02bd9dc0] error decoding the audio block
Jun 21, 2019 09:40:56.837 [25780] ERROR - [Transcoder] [ac3 @ 02bd9dc0] frame sync error
Jun 21, 2019 09:40:56.838 [25844] ERROR - [Transcoder] Error while decoding stream #0:1: Invalid data found when processing input
Jun 21, 2019 09:49:48.477 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] mb incr damaged
Jun 21, 2019 09:49:48.478 [29456] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] Invalid mb type in P-frame at 3 36
Jun 21, 2019 09:49:48.479 [29604] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 54 26
Jun 21, 2019 09:49:48.480 [28800] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] slice mismatch
Jun 21, 2019 09:49:48.480 [28216] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 4 37
Jun 21, 2019 09:49:48.481 [27252] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 5 23
Jun 21, 2019 09:49:48.482 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] slice mismatch
Jun 21, 2019 09:49:48.483 [29456] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] slice mismatch
Jun 21, 2019 09:49:48.484 [28216] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] Invalid mb type in P-frame at 3 24
Jun 21, 2019 09:49:48.485 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] slice mismatch
Jun 21, 2019 09:49:48.486 [29456] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] mb incr damaged
Jun 21, 2019 09:49:48.487 [28216] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 5 30
Jun 21, 2019 09:49:48.488 [28800] DEBUG - Transcoder segment range: 0 - 32 (32)
Jun 21, 2019 09:49:48.488 [29604] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 0 39
Jun 21, 2019 09:49:48.489 [28528] DEBUG - Completed: [127.0.0.1:46190] 200 GET /livetv/sessions/0eb2a9ef-5627-4712-abd0-1cd773d1d25f/1glskx3tmcdxemkcdnlpt8kv/00031.ts (25 live) 31ms 2087552 bytes (pipelined: 20)
Jun 21, 2019 09:49:48.489 [28528] DEBUG - Removed transcode data consumer, active count 1 => 0
Jun 21, 2019 09:49:48.489 [27252] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 5 31
Jun 21, 2019 09:49:48.490 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 1 40
Jun 21, 2019 09:49:48.491 [29604] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] slice mismatch
Jun 21, 2019 09:49:48.492 [27252] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] mb incr damaged
Jun 21, 2019 09:49:48.493 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 2 34
Jun 21, 2019 09:49:48.494 [29604] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 0 35
Jun 21, 2019 09:49:48.495 [27252] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] Invalid mb type in P-frame at 8 41
Jun 21, 2019 09:49:48.496 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 33 42
Jun 21, 2019 09:49:48.497 [29604] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] ac-tex damaged at 12 43
Jun 21, 2019 09:49:48.498 [28800] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] Invalid mb type in P-frame at 1 44
Jun 21, 2019 09:49:48.499 [28764] ERROR - [Transcoder] [mpeg2video @ 02ad59c0] Warning MVs not available
So do you think if I fully uninstall my PMS and start with a fresh install that it will resolve my problem?
Even without Live tv knowledge do you you have a little idea of what could cause these [transcoder] error?
Thanks a lot!
Oh heck. With LiveTV, I can’t say. That’s another point of failure.
I can tell you these issues are not reserved for Plex. Google the errors (exponent -1 is out-of-range, error decoding the audio block, hardware accelerator failed to decode picture, etc…)
Many people and many programs use ffmpeg and have similar issues as you. maybe look at a few of them and see if they have answers.
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