This should be fixed in the new PMS 1.24.3 beta just released earlier today. To be clear, this is an issue on PMS. Upgrading to this should allow music playback to work again for all your shared users.
Looks like you just need to upgrade your plex server to PMS 1.24.3 beta, and the issue should be fixed.
Just tested the beta 1.24.3 upgrade to the PMS
today. A shared user using the PLEX app on a FireTV was able to play music even without downloading being enabled.
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