Get your Plex Media Server - cant find server

Plex Media Server NAS & Devices
1

I reformatted volume to btrfs and I didn’t make a backup of the old plex folder which was running for years without issues

Now it cant find the server.

I have tried all troubleshooting steps with uninstalling, deleting xml file and installing it onto volume2. All permission are fine

3

thanks for the responce, but I have already tried Q7 and Q3.

Looks as the only option is to reset the synology

5

they all did not work.
I have read many forum post here and nothing from your signature helped

6
  1. What is the LAN IP address (or addresses) of your Synology?
  2. What is the LAN IP address of your computer?
  3. Are either using Wifi? If so, which?
7

Those are basic questions … None of those setting have been changed

i am on the 192.168.1.0/24 network
NAS is 192.168.1.100/24

8

I have read the dialogue.

I ask for the following please:

  1. Stop PMS
  2. Go to Control Panel - Shared Folders - Edit the Plex share and add your NAS username to the R/W list
  3. Open File Station
  4. Navigate Plex/Library/Application Support/Plex Media Server
  5. Right-click Logs and Compress to Logs.zip
  6. Please attach the ZIP file with your next post.

I ask this because I see no evidence in file you provided (trumpy did request all of them) where your computer is attempting to connect to PMS.
Seeing the entire Logs directory content will allow me to confirm whether it is or is not being seen

9

thanks a lot

10

Your networks don’t align:

Mar 14, 2018 14:50:27.746 [0xf3eb0780] DEBUG - Network interfaces:
Mar 14, 2018 14:50:27.746 [0xf3eb0780] DEBUG -  * 1 lo (127.0.0.1) (loopback: 1)
Mar 14, 2018 14:50:27.746 [0xf3eb0780] DEBUG -  * 7 bond0 (192.168.1.100) (loopback: 0)
Mar 14, 2018 14:50:27.746 [0xf3eb0780] DEBUG - Creating NetworkServices singleton.

Mar 14, 2018 14:52:21.741 [0xebbffb40] DEBUG - Content-Length of /volume1/@appstore/Plex Media Server/Resources/Plug-ins-648bc61d4/WebClient.bundle/Contents/Resources/js/main-1-95fd3600d0e11d7adf89-plex-3.27.1-882399d.js is 3297460.
Mar 14, 2018 14:52:22.001 [0xf2111b40] DEBUG - Completed: [10.8.0.10:49889] 200 GET /web/main.v3.eaef9ddd7819bc73b0acb588445171ef.css (8 live) GZIP 309ms 219482 bytes (pipelined: 1)
Mar 14, 2018 14:52:22.308 [0xf1e23b40] DEBUG - Completed: [10.8.0.10:49890] 200 GET /web/js/vendors-2-183d8893d9e39dde7229-plex-3.27.1-882399d.js (8 live) GZIP 612ms 340884 bytes (pipelined: 1)
Mar 14, 2018 14:52:22.692 [0xf2111b40] DEBUG - Completed: [10.8.0.10:49888] 200 GET /web/main.b1a281d419806dd0a0f1b6db53c1be5d.css (8 live) GZIP 1004ms 764902 bytes (pipelined: 2)
Mar 14, 2018 14:52:24.598 [0xf1e23b40] DEBUG - Completed: [10.8.0.10:49891] 200 GET /web/js/main-1-95fd3600d0e11d7adf89-plex-3.27.1-882399d.js (8 live) GZIP 2898ms 3297460 bytes (pipelined: 1)
Mar 14, 2018 14:52:25.097 [0xea047b40] DEBUG - Request: [10.8.0.10:49891 (WAN)] GET /web/translations/en-GB.json (8 live) GZIP

Please notice here PMS is reporting as WAN, not LAN.

Mar 14, 2018 14:52:17.118 [0xf1b35b40] DEBUG - Request: [10.8.0.10:49888 (WAN)] GET /web/index.html (3 live) GZIP
11

Yes as I got the logs from work via vpn

Why should it be an issue when the router NAT’s my IP address and I can access the NAS and other packages in the same network?

12

PMS default security is to require either

A. Initializing host on the SAME subnet
B. SSH tunnel to the loopback adapter

This prevents someone from stealing your server out from under you while you’re setting it up from some remote location.

Would you want someone from WAN coming in and usurping control of your systems?
Surely, as a Network Security Architect, you can appreciate this?

On a netiquette note if I may? We try to not throw credentials around in here. Before you know it, too much ‘stuff’ is flying around resulting in nothing being accomplished