Getting 'This server is not powerful enough to convert video' on QNAP TS-464

Server Version#: 4.84.1
Player Version#: 1.62.2.3451-fb8ac0ae

I just installed a new QNAP server. I bought it after reviews showed up to 4K playing successfully on it. However, I’m getting this error message even on 1080p videos.

This is the video’s stream info:

h264 (High), yuv420p(tv, bt709, progressive), 1920x804, SAR 1:1 DAR 160:67, 23.98 fps, 23.98 tbr, 1k tbn (default)

I have a Plex subscription, so hardware decoding is turned on.

These are my settings: Plex settings.png - Google Drive

Any advice?

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