There has been plenty of constructive criticism since this whole calamity began, and even though I have moved much of my media consumption to Emby, I still use Plex and I still care about Plex.
But if Plex is taking control over UI customization out of the admins’ hands and giving it to the admins’ tech-illiterate users, that’s a problem because the admins have to support those users. If Plex is combining servers and libraries together in a manner not conducive to the admin’s method of curation, that’s a problem. If new features are frequently publicly released as half-baked, that’s a problem. These are not unfixable problems; and to be honest, a large criticism I’ve been hearing about Plex over the years was their lack of consideration for user feedback.
It is fortunate, however, that the squeaky wheels have had enough of an effect lately to encourage the Plex devs to have a minor course correction regarding the UI/UX. @elan says they recently went back to the drawing board on the UX design, so we will have to see what the devs come up in the future.
I don’t want Plex to crash and burn. There are a lot of things about the software that is amazing, and frankly is unparalleled. But it does have its faults, and if it worked better for us before they changed it, we should feel obligated to tell them so. At the same time, we shouldn’t be required to be specific about why we dislike a change or a feature before our opinion about it is considered valid.
A lot of us have voiced constructive criticism months and years ago when this mess was introduced on other platforms. We were not listened to.
It’s Plex fault the noise and whining had to get this loud, they could have fixed the whole thing a long time ago. People had to leave for emby and revenues had to go down before the dev team acknowledged they were going in the wrong direction.
Maybe you don’t like reading the voice of Plex’s most disgruntled users, but then you should go read other threads.
Well that’s not nice. @KarlDag had a valid point and suggestion: if it these people complaining about Plex or claiming they are leaving brothers you, you can always just ignore them and read something else.
You are absolutely right. That being said, if you purchase a product and it doesn’t meet your expectations, you should be allowed to voice your displeasure, right?
Unfortunately in this case constructive criticism only went so far. If you look at the last two years worth of posts on the Xbox, PMP, Android, iOS, WebOS, and Samsung Tizen forums (I think I’m missing a few), you’ll find an immense amount of complaints, many of which have very good constructive criticism. But they were all ignored outright or, in some instances, replied to with the infamous “not actionable” response.
It took a mob with pitchforks at the gates (Roku debacle) for Plex to finally admit their screwup. If it wasn’t for that, Plex would have continued ignoring all the constructive criticism in the world… they had until that point.
But you are right in that constructive criticism is better. But it does take two to make it work.
I looked at Emby & it seems quite nice but until they fix the issue that every single different version of a movie appears as a separate poster in the library it’s never going to be my media player of choice. Apparently the fix is to rename all the movies & then put them in a single folder but why should I bother with renaming hundreds of files when Plex just figures it out & just offers me the option of which version to play?
Doesn’t happen anymore if I am not mistaken. If I recall correctly, they introduced multi-version handling in 4.0 and it works nicely for me, even with the “Plex Versions” folder nested below the respective movie/series folders.
In what way is Plex more configurable? Collections are sub par in Plex compared to the other. You’ve got auto BoxSets or manual collection creation. Collections fully support multi-versions properly as well. You can control how they show up in libraries as well.
Exactly, I don’t think anyone is forcing anyone else to read a thread called “GOODBYE PLEX, hop on the train to leaving plex in the dust”. I mean, what do you think the conversation is going to be about? If the thread ruffles your feathers then don’t read it.
Wonder what the path would have looked like if Roku was the first release of the new UI???
Stop trying to use it like Plex and make use of the features it offers. You can combine all versions of a movie into one entry with Multi-Versions. Commentaries, 3D, 4K, 1080, Commentary, doesn’t matter. You can choose the version to play or it will ask you.
Did you setup your movies to take advantage of it? You either set this up at the folder level or join them up in the UI. If you didn’t, then it will work just like Plex does.
You can either fix your file/folder structure, or in the UI (easiest in web or mobile) long click one of the tiles, then select all versions of a title with the multi-selection UI comes up and choose “group versions”. You’ll get exactly what you want.
Longtime Plex user. I have decided to move on after the last release broke my DVR. There have been several posts on this issue with no response to the problem. I have to restart Plex daily now because of the crashes. Where is the next release???
The new Emby release gives me everything I need and more. Plus, the hardware acceleration is really nice. I highly recommend it.
Why should I have to do all that extra mucking about? Admittedly it’s easier than renaming files & putting them all in a folder but I really shouldn’t need to do any of this. Plex doesn’t display multiple posters for multiple versions of the same movie & as Emby is the Plex copycat it behoves Emby to fix this if it wants Plex users to switch…
Not sure what you’re talking about as Plex will show multiple version of the same movie as well as NOT keep track which version you watched. Look at the resume status of all 3 versions in Plex.
This is with 3 versions of TopGun in 3 separate libraries.
You have no choice in Plex but to do it this way if you need to control who has access to 3D and 4K versions of files.
This isn’t an issue in Emby as you can use Multi-Versions along with Folder Based Control to determine who can access these different versions.
Not sure what you mean by “copy cat” as Emby isn’t derived from Plex nor is it trying to clone it. It’s the progressive newer version of Media Browser by the same devs and it’s old. Many of the features in Plex were in Emby first. Multi-Versions (what we’re talking about here) for example was in Emby for years before being added to Plex, same with the semi-related collections and Boxed Sets features.
Emby certainly isn’t going to group movies together that are in separate libraries or folders automatically as that isn’t what it’s users want. If the media is in the same folder or the admin manually groups them together that’s fine, other wise separate media items are treated as separate media items on purpose by design. This is no different then Plex in that regard.
