Got a lifetime Pass/can't upload pics from phone app to server

Got a lifetime Pass/can’t upload pics from phone app to the Nvidia server. When I attemp to upload photos from my adndroid phone, I get the following error. “Camera Upload Error: Camera Upload is a premium feature that requires your Plex Media Server to be signed in with a Plex Pass - enabled account.”

My server is signed in with a Plex pass - enabled account.

Server Version#:
Player Version#:

you may need to reboot the shield server to pickup the updated plex pass status.

it is possible, that the server is signed into a different email than the web client, they are 2 different sign in locations (see below).

to double check the account indicated @ Plex Web > settings > server general, and make sure it is the same one as your forum login (which is showing plex pass next to your name).

check @

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and compare the user/email to the top right

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Hi,

When I am in my android phone app. I am logged into the account with the pass.

When I log out of the shield server ap and login, it requires me to go to plex.tv/link and enter a screen code. I assume when I do that, the shield ap and android phone ap are now synced. But I still can’t upload photos from my phone ap to the server on the shield.

you might check @ https://support.plex.tv/articles/categories/features/camera-upload/

I don’t use the picture upload, and unfortunately I don’t think that functionality has been kept up to date as plex video/music functions.