Server Version#: 1.24.0.4930
Player Version#: Web, Fire, Tizen, Android, does not matter
Tuner Make/Model: HDHomeRun Prime
Guide/Lineup name: Comcast Portland Regional (888 channels)
Using XMLTV?: No
Channel number/Name:
I have disabled channels below 1000 in the HDHomeRun web application (because in the Comcast guide, similar channels are grouped together above 1000), and the initial guide scan picks them up, then scrambles the numbers. This leads to “can’t tune this channel” messages because the guide thinks channel 1002 is channel 2 which cannot be tuned.
This seems like a big fail in basic functionality. My understanding is that Comcast is an above average sized provider with literally dozens of customers.
I have seen many complaints about this but no answers. Plex? Are you out there?
Thanks for being on top of this. Same issue here. I reverted back to Version 1.23.2.4656 for it to work, but had to re-do everything manually, which takes forever!
PS comcast here as well and have all channels below 1000 x’d out.
@sa2000, does anyone on the Plex team have any insights into this? Are there logs or any additional information that should be provided in order to get some help?
It appears that Plex Pass owner @JasonsPlex is also fighting this issue, from his post HERE.
