In the later versions of the Plex app, I’ve noticed my iPad and Apple TV can no longer play H265 videos. No error messages. The screen is black while the audio plays in the background.
The Plex app on my iPhone has no such issues. All running the latest iOS and the latest version of the Plex app. I rendered these files via Handbrake with the config below.
Handbrake Config:
{
“PresetList”: [
{
“AudioCopyMask”: [
“copy:aac”,
“copy:ac3”,
“copy:dtshd”,
“copy:dts”,
“copy:mp3”,
“copy:truehd”,
“copy:flac”,
“copy:eac3”
],
“AudioEncoderFallback”: “ac3”,
“AudioLanguageList”: ,
“AudioList”: [
{
“AudioBitrate”: 160,
“AudioCompressionLevel”: 0.0,
“AudioDitherMethod”: null,
“AudioEncoder”: “av_aac”,
“AudioMixdown”: “dpl2”,
“AudioNormalizeMixLevel”: false,
“AudioSamplerate”: “auto”,
“AudioTrackQualityEnable”: false,
“AudioTrackQuality”: -1.0,
“AudioTrackGainSlider”: 0.0,
“AudioTrackDRCSlider”: 0.0
}
],
“AudioSecondaryEncoderMode”: true,
“AudioTrackSelectionBehavior”: “first”,
“ChapterMarkers”: true,
“ChildrenArray”: ,
“Default”: false,
“FileFormat”: “av_mp4”,
“Folder”: false,
“FolderOpen”: false,
“Mp4HttpOptimize”: true,
“Mp4iPodCompatible”: false,
“PictureAutoCrop”: true,
“PictureBottomCrop”: 0,
“PictureLeftCrop”: 0,
“PictureRightCrop”: 0,
“PictureTopCrop”: 0,
“PictureDARWidth”: 0,
“PictureDeblock”: 4,
“PictureDeinterlaceFilter”: “decomb”,
“PictureCombDetectPreset”: “default”,
“PictureCombDetectCustom”: null,
“PictureDeinterlacePreset”: “default”,
“PictureDeinterlaceCustom”: “”,
“PictureDenoiseCustom”: “”,
“PictureDenoiseFilter”: “off”,
“PictureDenoisePreset”: “light”,
“PictureDenoiseTune”: “none”,
“PictureDetelecine”: “off”,
“PictureDetelecineCustom”: “”,
“PictureItuPAR”: false,
“PictureKeepRatio”: true,
“PictureLooseCrop”: false,
“PictureModulus”: 2,
“PicturePAR”: “auto”,
“PicturePARWidth”: 1,
“PicturePARHeight”: 1,
“PictureRotate”: “0:0”,
“PictureWidth”: null,
“PictureHeight”: null,
“PictureForceHeight”: 0,
“PictureForceWidth”: 0,
“PresetDescription”: null,
“PresetName”: “Plex”,
“Type”: 1,
“UsesPictureFilters”: false,
“UsesPictureSettings”: 2,
“SubtitleAddCC”: false,
“SubtitleAddForeignAudioSearch”: true,
“SubtitleAddForeignAudioSubtitle”: false,
“SubtitleBurnBehavior”: “foreign”,
“SubtitleBurnBDSub”: false,
“SubtitleBurnDVDSub”: false,
“SubtitleLanguageList”: ,
“SubtitleTrackSelectionBehavior”: “none”,
“VideoAvgBitrate”: 0,
“VideoColorMatrixCode”: 0,
“VideoEncoder”: “x265”,
“VideoFramerate”: “”,
“VideoFramerateMode”: “cfr”,
“VideoGrayScale”: false,
“VideoHWDecode”: false,
“VideoScaler”: “swscale”,
“VideoPreset”: “slower”,
“VideoTune”: “fastdecode”,
“VideoProfile”: “auto”,
“VideoLevel”: “auto”,
“VideoOptionExtra”: “”,
“VideoQualityType”: 2,
“VideoQualitySlider”: 20.0,
“VideoQSVDecode”: true,
“VideoQSVAsyncDepth”: 4,
“VideoTwoPass”: false,
“VideoTurboTwoPass”: false,
“x264Option”: “”,
“x264UseAdvancedOptions”: false
}
],
“VersionMajor”: “11”,
“VersionMicro”: “0”,
“VersionMinor”: “0”
}
