Hacked?!

General Discussions
1

I received a few emails from Plex last night stating a new device connected to my account:

A new device was used to sign in to your Plex account:

Account: ********
Device: Plex for iOS
Location: Buenos Aires, Buenos Aires F.D., Argentina (estimated)
IP address: 190.111.241.180

If you don’t recognize this activity, we recommend that you change your password immediately to secure your account.

Of course I didn’t see this email until this morning, and there were 2 more emails stating that my password was changed and then my email was changed to backriot127@gmail.com. Now I can’t access my account and change the address back or change my password. Who do I contact to get this fixed?

I was able to open my account on one of the computers that had been connected and can see that a lot of devices were added and I’ve removed them, but they keep adding them.

Thanks,
Bryan

2

Contact https://www.plex.tv/contact/?option=plex-pass-billing

3

Thanks, I tried that earlier, but the email address keeps automatically populating to the new email address, hopefully whoever reads the message will see where to contact me.

Thanks again

4

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