Hard drive fail

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.7.2438
Player Version#:

Hi. Had an hard drive failure, and have just reinstalled Plex server.
I have the Plex folder stored elsewhere and have now pointed Plex back to the folder, but its changed nothing.
Is this not a good way to back up?
Do I need to rebuild my library’s from scratch?
Thanks all.

2

To which folder exactly have you pointed Plex?
At this location, enter the folder Plex Media Server and look if there is another folder named Plex Media Server inside.

3

In the Server general settings I have pointed “The path where local application data is stored” to F:\Plex.
In C:\Program Files (x86)\Plex\Plex Media Server is where the main program has been installed.

4

Something is happening. My Library is rebuilding I think.

5

Now take a look inside F:\Plex
It must contain one folder, named Plex Media Server.
If it does, look inside F:\Plex\Plex Media Server. Does it contain another folder named Plex Media Server?

6

Inside F:\Plex there are 2 folders,
Exts
Plex Media Server
and no there is no other Plex Media Server folder within the first.

7

Not sure where the Exts comes from. Did you migrate from a different operating system to Windows?

8

Exts has these folders in it.
lxml
OpenSSL
simplejson
can I delete do you think?

Originally the PC was Win 7 updated to Win 10
but now its a clean Win 10 install.
The library seems to be scanning and populating slowly, its a big library.

9

It’s not a default folder.

Did any of your media storage locations change? (different drive letters, folder names or network addresses)
Did you see the list of your old libraries after you transferred the data folder to F:\Plex ?

10

All Media locations are the same, I didn’t see the old libraries at first but I do now.
I think that its all look ok.
Thanks

11

You have to restart Plex server after changing the data folder location.
I assume you didn’t do that right away.

12

I’m having a similar issue after the last recent update. Now I’m noticing that my appdata local Plex media server folder has another Plex media server folder. I also followed Plex instructions on how to move the local pms to another ssd drive to see if that would fix the issues. Are we supposed to have the additional pms folder?

13

No.
You probably did the mistake of including ‘Plex Media Server’ as last part of the path, which you put into the settings.
Which then caused Plex to generate the second one and write a new set of configuration folders inside of it.

14

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