Hardware Transcode on Ubuntu 18.04 and NVENC

Server Version#: 1.16.3.1402
Player Version#: unsure of how to check but it just updated when I ran it now, Player on Windows 10

I have a Ubuntu 18.04 box that I had been using with plex just fine until today when I put in an Nvidia GTX 960 and the Nvidia 430 proprietary drivers.

It still works, but I have been unable to get HW transcoding to work using this guide:
https://support.plex.tv/articles/115002178853-using-hardware-accelerated-streaming/

when I test with the latest player and force transcoding it just says “240p (or whatever) (transcode)” without the “hw” part.

h264
enabled
Attached screenshots

nvm im dum

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