Harmony Ultimate Remote doesn't work with Plex on the PS4

I’ve read around a bit before posting but I’m yet to get a solid solution or answer. I’ve recently been using Plex through my PS4 and find it works very well, the picture and sound are good and I get a lot less buffering than I do through my Samsung TV. I was so pleased with it that I decided to drop £150 on a Harmony Ultimate remote and Hub so I can use the PS4 as my media hub.

Imagine my disappointment when I discover that as soon as I enter the Plex app on the PS4 I can’t control the menus with the remote - I mean what on earth is going on there? Isn’t it just another bluetooth device like the controller? This has completely screwed up my plans for what would be an awesome home entertainment set up.

What’s the deal Plex? I had read that this was fixed but it’s not working on mine…

Same here. So frustrating. The remote works with every other app (except blu ray playback), why not with plex?

Still not fixed - is it a PS4 issue, or a Plex one? Seems odd that I can control everything else, but as soon as it gets into Plex it ceases to respond. Using the game controller is clumsy.

has this been solved yet? I just bought the Harmony remote control today and I"m not able to control plex on PS4

Same bug here.
It’s definitely a Plex bug as all other apps work flawlessly.

Can someone of the Plex team can acknoledge this bug (it’s open for years now ! )

Hi there. We’re going to look into it, thanks for the report.

Wouah thank you @Moussa for your feedback. It would be great to have this work.

How has this not been fixed in all the years that this has been a problem. Every other app works flawlessly with the remote. Plex is utterly useless with it. How is that possible??

Still nothing. Everytime I see an update I gain some hope. Everytime I am let down. It’s the only app or device that requires me to use a second remote(controller) to operate. Everything else can be controlled via harmony remote.

Hsve this issue been solved for anyone?

Sincearly fredrik

How did it go?

Any news

How does it go with the logitech issue on ps4

Hi Moussa. Thanks for a good job.
how does it go with the logitech harmony remote issue?

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