Hauppauge WinTV DualHD only seeing one tuner

Server Version#: 1.32.5.7328
Player Version#: 4.108.0
Tuner Make/Model: Hauppauge WinTV DualHD TV Stick
Guide/Lineup name: Freeview
Using XMLTV?:
Channel number/Name:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Hi All,
I’ve managed to set up a new Hauppauge WinTV DualHD tv stick and am viewing all channels fine, but when I try view 2 different channels on 2 different TVs, the second TV prompts: " All tuners are currently in use Please select from one of the actions below. Stop watching BBC1 (or whatever)" - I thought that a dual tuner stick would allow watching 2 different live TV channels on 2 different devices? Probably a rookie mistake but not sure what I’m doing wrong? Also - should there be a PiP option on my PC?
I’m running the plex server on Ubuntu, and followed the instructions here Hauppauge Support | Running WinTV TV tuners and HD PVR 2 under Linux to tune it in
Thanks in advance, Pete

At Hauppauge support’s suggestion I borrowed a windows PC and installed the software - that can see both tuners. I also checked the stick was in bulk mode as per Hauppauge Support | Isoc to Bulk and Bulk to Isoc which it was. I toggled it to ISOCH but that didn’t make any difference…

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