Server Version#: 1.32.8.7639
Player Version#: 4.117.3
I’m running Plex on a 2015 iMac running macOS Monterey 12.7.1 with a 18TB RAID. This setup has worked flawlessly for years for a media library of 3,000+ movies, 3,000+ albums in FLAC, etc. etc. Recently things have been a disaster after I decided to scrub my. Plex has been throwing up an unhelpful error message that doesn’t explain what’s going on, what to troubleshoot, etc. (screenshot attached) but I’m having problems with Plex connecting (or staying connected) to the server, completing periodic scanning of media files, etc. Where do I even start to try and troubleshoot this??
I would suggest you have a corrupt database.
Follow the instructions and all should be ok
Yeah, I assumed but also thought Plex Help/Support would provide more info than just telling me I had some type of problem. Anyway, I appreciate the information you provided, will begin working on this. Thanks!
You can look in the server log files for database corruption messages.
Pull the log files (settings → troubleshooting) and decompress the zip file.
Look in Plex Media Server.log (and .1.log to.5.log) for ERROR entries that mention the database is corrupt or malformed (search for “corrupt” or “malformed”).
Ex: Aug 09, 2019 10:03:44.386 [0x700002c15000] Error — SQLITE3:(nil), 11, database corruption at line 79051 of [bf8c1b2b7a]
Running the DBRepair utility is still helpful, even if there is no db corruption. It will rebuild the database, Plex will be less sluggish, as database searches will complete faster.
Use the AUTO option. It makes a backup of the current database before making any changes.
You can configure Plex Media Server to send notifications to the Plex mobile apps for many events, including when database corruption is detected.
In PMS Settings → General, enable Push Notifications.
In the Plex mobile app, go to Settings → Notifications to choose which notifications to receive.
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