For the past few months I’ve been having an issue with my movies library whereby it doesn’t show all the metadata for newly added items after a scan. For example, the poster and title are shown, but the year and other info is missing. Then when I choose “Refresh Metadata” it adds the missing information. What also happens is that if I remove the media and replace it with a new rip, it loses all the metadata apart from the title, even the poster becomes just a thumbnail from the movie. Again, refresh metadata fixes it.
@wintergreen said:
For the past few months I’ve been having an issue with my movies library whereby it doesn’t show all the metadata for newly added items after a scan. For example, the poster and title are shown, but the year and other info is missing. Then when I choose “Refresh Metadata” it adds the missing information. What also happens is that if I remove the media and replace it with a new rip, it loses all the metadata apart from the title, even the poster becomes just a thumbnail from the movie. Again, refresh metadata fixes it.
This should not be an issue following the Plex support articles will assist.
https://support.plex.tv/articles/categories/media-preparation/
Well no, neither of those tell me how to solve this problem. My media is correctly named, the scanners are set correctly. It does all work, I just need to do it manually for some reason.
Well I don’t have that problem at all.
Have you set your advanced setting for Libraries.
@wintergreen said:
This is what I have:
The higher the ranking the higher the priorty, drag those to order that works best. Having local assets high will result in your issue.
Also with cast and summary metadata i have found Move Database better. Cast photos more comphensive.
Reordering them didn’t make any difference unfortunately.
