Having trouble with certain shows naming conventions allowing display on my Plex accoun

Whattup fellow plexers,

So, I am new to Plex. Long story short, I have been successful so far with creating my server, adding my libraries to Movies and TV Shows, and them displaying on my plex account from external hard drive. However, TV Shows are kicking my butt right now. I have Rick and Morty all squared away. I have been using the Naming and Organizing Your TV guide from Plex for naming. However, the last three shows I’ve added to external hard drive wont show on Plex app seemingly no matter how I name it. Band of Brothers, for example. Coincidentally, the Plex Naming and Organizing TV guide uses Band of Brothers as an example. I have named it exactly as stated for “multiple episodes on one file”. The file route is “TV Shows/Band of Brothers (2001)/Season 01/Band of Brothers (2001) - S01E01 - E02.mkv”. No matter how I tweak it, I cant get it to display. I’ve tried Season 00, Specials, taking years off, putting on, adding episode names, etc. TVDb shows Band of Brothers miniseries as Season 01, so I’m pretty sure that’s what I am supposed to use. I am having same issue with the miniseries’ “The Pacific, and Spartacus: Blood and Sand/Gods of the Arena.” Any help would be greatly appreciated!

-Chambo

Is this supposed to be a double-episode in a single file?
If so, drop the spaces before/after the dash (S01E01-E02).

If not… try losing the trailing - E02.

tom80H,

Thank you for the reply! I tried both of your suggestions. Unfortunately, neither worked. And yes, each file has two episodes. Using this link, Naming and Organizing Your TV Show Files | Plex Support, it shows Band of Brothers specifically and how to name it. I did exactly that, and tweaked it all I could it seems, and nothing has worked so far. I know it’s going to be something so dumb and simple, just gotta find it lol.

What is the path you are targetting for the TV Show Library? Your shows should be organized like:

/Media
   /TV Shows   <--- POINT YOUR LIBRARY HERE
       /Band of Brothers (2001)
       /Rick and Morty (2008)

If you Edit the library and go to the Add Folders tab, it should have a single entry, that looks like:
/media/TV Shows

I worry that you are pointing the library at each TV Show one by one, like
/media/TV Shows/Rick and Morty (2008)
/media/TV Shows/Band of Brothers (2001)
/media/TV Shows/The Finder (2011)
and so forth.

divideby0,

My server is only linked to the parent folder, which is TV Show Collection. I know I am doing that part right because I did the same thing with movies (just the parent folder “Movie Collection”) and it works great. Also, I have a show that is displaying under TV Shows on my Plex app already. I just have several miniseries (Spartacus, Band of Brothers, and The Pacific) that aren’t due to the naming convention, files themselves (maybe I need to split them?), or I don’t know what. I attached a snipit of what the directory I made looks like. And again, my Plex app is only linked to the F:TV Show Collection.

Ok, I just had that theory that maybe it was pointed at the wrong spot.

Ok uh… Is it showin up at all, in Plex? Or are you just seeing 5 episodes, and you want all 10?

If it’s the former, we need to find out why Plex isn’t detecting the files (do you need to tell the library to Scan?)

If it’s the latter, it’s as Tom said, you need to remove the dash between episodes (dual episodes need to be labeled … SxxE01E02 with no dash for plex to pick up dual episodes. Otherwise, it only sees the first episode. (Note, this is fine if you manually change the metadata of the single episode to say it has two in it. Plex does support two episodes, but selecting the second episode in a two episode file just plays the entire file from start of file, not half-way)

divideby0,

It is just not showing up at all (for the shows with multiple episodes in one file). I’ve made the changes suggested, and no change. I attached snipits of my external hard drive so you can see my naming convention changes, a snipit of my directory on plexapp showing it is just going to parent folder, and snipit of a show that actually populated (so I know the plex directory is correct). I think it is just not liking multiple episodes in one file?



You’ll need to point your library to “TV Shows”, not “TV Show Collection”.

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Ooh, I didn’t catch that. Yeah, Plex expects when you target a folder, that EVERY folder within that (not subfolders) is a show name and contains a single show. So what happened here is you created a library and pointed it to /TV Shows Collection/. Plex looked within that folder and found a folder called “TV Shows”. It couldn’t recognize the show by that name, so it started looking into all subfolders within. Once it FINALLY found a file, it found the show name based on that file (which you included in the filename), and then Matched the folder called “TV Shows” to Rick and Morty.

From this point on, Plex ignores filenames, and simply looks at the SxxExx numbers and matches THOSE to the show. I would bet a LOT that if you were to filter your TV Shows library by Episodes and then changed the first filter to Duplicates like so:


…That you would see a bunch of episodes of “Rick and Morty” episodes that are duplicates.

This happens because Plex cannot handle a TV Show library that has subfolders which have multiple shows. Each subfolder within the Library path must itself be a single show. I understand this sucks, because some shows just seem to belong to eachother (for me, it’s the dozen or so Scooby Doo TV Shows), so I put them into a subfolder within my /TV Shows folder. This is unfortunately a big nono.

What you must do is target the “TV Shows” folder, not the collection folder.

3 Likes

VBB & divideby0,

Well Ho-ly Crap. It worked. Awesome thank you so much. I wouldn’t of thought of that because my Movies are all syncing properly and that directory is linked to only the parent folder “Movie Collection”, which has a subfolder “Movies”, then all the movies, and it works fine. But, yep changing it to just TV Shows worked. You guys rock.

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Yeah, this works for Movies, but not for TV Shows.

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