HDR message conversion for HDR Tv?

Plex Players
1

Lg oled c7
Nvidia shield pro 2019
File 4k hdr

When i start playing a file, i get this message.

hzRveJs
hzRveJs1014×493 128 KB

I press ok and the video seems to be OK.

Why? What happened?

Thanks

2

It only prompts that when it detected that your playback device is not configured to output HDR. You press OK and it will convert the HDR into SDR locally on the playback device. As for why this is happening, you need to figure it out yourself on each playback device. Some configurations somewhere are not setup correctly for Plex to output HDR.

3

I started getting this today, and the picture quality turned to ■■■■. No idea whats wrong

4

Instead, after i click ok, the file starts and tv show the classic label HDR. All goes fine.

5

Up…

:frowning:

6

Up :roll_eyes:…

7

Up… :frowning:

8

Up… Don’t give up.