Help all my libraries have disappeared and I can't get them back

Plex Media Server
1

Server Version#: I don’t know
Player Version#: I don’t know
I just logged into my plex account and I don’t see any of the libraries I had previously installed. How do I get them back?

2

If your Plex server was located at IP address 192.168.0.15, you could start by looking at

http://192.168.0.15:32400/identity

and look for it to say either

claimed="1" 
claimed="0"

What did it say about claimed? Also are you able to see your server listed as an authorized device in the web app? A URL like one of these would tell you some things:

https://192.168.0.15:32400/web/index.html#!/settings/devices/pms
https://app.plex.tv/desktop/#!/settings/devices/pms

Substitute your pms server IP of course for 192.168.0.15 as needed :slight_smile:
If you’d like to read ahead towards relcaiming your server, this website article explains the idea:

https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/

but we don’t know if that’s needed yet.

3

I think I fixed it for now, at least until the next time it decides to do the same thing.

I had the Plex Media Server on my Nvidia Shield and then I installed it on the NAS where my media is stored.

God this software is so finicky.

Thanks.