Help fixing dropped frames

Plex Players Desktop Players
1

Server Version#: 1.16.5
Player Version#: 2.4

Hi, I am trying to resolve an issue I have with PMP dropping frames.

I have PMS on the same machine. Windows 10 1903. 16GB ram with an RX480. cpu is i8400Monitor is a Philips 1080p monitor.

All drivers are latest.

The dropped frames occur with all videos even if they are relatively light x264 encoded from dvd.

300-400 dropped frames in a 45 minute episode?

I have tried different sync settings like ‘Audio’, ‘‪Display (resample audio)‬’ etc.

Tried hardware decoding on and off.

In the info overlay, I can for example the display is running at 59.9401Hz

Display Sync: No

2

Maybe the frame dropping is on the client side, not the server. I have seen this a few times.

3

PMS and PMP are on the same machine.

All the settings I have described are in the PMP client.

Are there any PMS settings that might have an effect?

4

I was thinking more like poor GPU performance . I have a multi-monitor setup and I get a poor frame rate on one monitor opposed to the other due to the different graphics cards used.

5

I have the same issue, with all version of the plex media player, everything from full bluray rips to dvd rips skip or stutter every few minutes, quite noticeably.

It doesn’t matter if it’s hardware decoded or software, it occurs the same.

Bitstreamed audio, Windows 10 on an NUC.

Same system, OpenPHT or Kodi, absolutely no issues at all!

Thanks.

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