Help me All metadata was erased

Server Version#: 1.12.2.4964
Player Version#: N/A

All metadata was erased from my server on this WD mycloud home NAS when I turned it off and back on. Is this normal for the Plex server version running in the NAS? It is kind of annoying having to wait for the metadata to upload and refresh again every time. Just want confirmation from PleX that this is so. I bought the NAS because it supports transcoding but this makes it unusable in the long run. I appreciate your candid opinion and fact based reply. Thanks.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.