Hi all,
I’m seeking help running Plex via my Smart TV (Hisense brand, VIDAA software). It has worked in the past but has seemingly stopped working and presents the error: My device if offline or unreachable. We tried to connect to… your device requires secure connections yet something is interfering.
I have followed the steps noted from /secureserver and /noserver to no avail. I am running my plex server via the webapp on my macbook air, both are logged in and have been logged out and reset multiple times.
Strangely, Plex continues to function without error on my PS4 using the same Macbook webapp server. For whatever reason, my Smart TV has stopped cooperating with my set-up and would appreciate any help in diagnosing why this may be.
Thanks
Server Version#: Version 1.25.2.5319
Player Version#: 4.66.1
TV Device#: 3.13.14 Plex for VIDAA